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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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They were a gift to my parents
June 22, 2020

They were a gift to my parents. They arrived as scheduled and my parents love them.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Arrived quickly, frozen, and delicious. Most fantastic two meals I've ever had. The 1.5 pd. Lobster was the biggest I've ever had. The crab legs were very large also. I'll be reordering again soon.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Delivery was perfect
June 22, 2020

Delivery was perfect. All arrived in good condition

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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It came SUPER quick
June 22, 2020

It came SUPER quick. It was actually delivered on the day that the email said it was shipped. Got here 2 days early.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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The food we ordered from Beal's Lobster Pier and Russ & Daughters was delicious. Everything was packed and shipped perfectly.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Pizzas were still frozen and they were very tasty the husband was very surprised

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Swift and on time delivery
June 22, 2020

Swift and on time delivery. Great wrapping and presentation. Excellent thank you! Was even able to track journey!

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Your delivery was on time as promised, packaging was excellent.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Arrived on time will all the components and well refrigerated.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Quick delivery
June 22, 2020

Quick delivery. Was easy to reschedule when recipient wasn't going to be home to accept delivery. Courteous friendly email.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Everything was great, except the packaging on Commanders Palace, pecan pie. It was scrunched in the pan... not round but one side thick... space left in pan. Tasted delicious in pudding cups, just could not slice as pie slices. A result of the packaging arranging the pie crooked in the box.

Charlotte Goldston

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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On time, great taste, love being able to sample 4 different pies.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Arrived on time and in excellent condition. Product exceeded expectations.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Ordered 4 different flavors
July 22, 2020

Ordered 4 different flavors... wasn't what I was expecting... did like one flavor the others I have discarded. Taste almost as if they were not completing processed...

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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It was very easy to navigate your website and ordering. My food came from 2 different places and arrived frozen which was great. I love that you only sell products of the very highest quality. I know that we can trust any product that you carry. I can't wait to order something new.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Shipped on time
June 22, 2020

Shipped on time. Packaged well. Items arrived in perfect condition. Made a great Father's Day gift!

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Delivery as expected
June 22, 2020

Delivery as expected... As this was a gift, my sister said ithat she has never received anything so WELL PACKED...

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Best deep dish pizza I've ever eaten. They're simply massive and delicious!

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Easy to order, easy to track, delivered on time, my daughter and son-in-law loved the gift of incredible clam shack lobster rolls while locked down in South Carolina!

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Easy to navigate website
June 22, 2020

Easy to navigate website. Appreciated the shipping updates.

Date of experience: June 22, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States