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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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It is already tough to get desserts for meals with my gluten-free dad and keto diet husband. Thought I had the answer with Goldbelly (though it was really expensive!). I had a gluten-free, keto cake delivered express by Fed Ex to make sure it would arrive on time. Noticed it was still in LA on the 20th, when it was ordered on the 17th. Called Goldbelly. No answer. Tracking system said it would arrive on Saturday so we could enjoy on Father's Day. No warning that the order was running behind. When it did not arrive, had to scramble. No luck. Cake arrived Monday. Company implies that it's my fault and referred me to the fine print about delayed shipping. No acknowledgement that they failed to deliver on time even though I paid for express delivery. No mention on site that even with paid express delivery, orders will not be guaranteed. No attempt to make things right as of now.
Georgia peaches! Took a few days to ripen but they are now headed fro a peach shortcake for a peach aficionado's birthday cake!
We had two Goldbelly orders this week, one from Magnolia (pudding) and one from Essa Bagel. Both arrived on the date expected. The cream cheese and lox with the bagels were well wrapped in ice and very cold when they arrived about noon.
Shipping was on time. Packed very well. The products are excellent
The cake arrived early and my son says it was amazing!
The ordering process was very simple and easy to follow
The order was on time, the kit was perfect, food was packed especially carefully... everything went great! I'll be giving this as a gift in early July!
The brownies were delicious and were packaged well.
Delivery was fast and the product was delicious. I will definitely be ordering again!
Order was quick and easy and delivered timely
Great variety of foods and cities to pick from
The shipping was completed and delivered as promised. Excellent service in a difficult time (Father's Day during pandemic).
Perfectly packaged (loved the pink excelsior). Cool bags not icy but cool enough to keep things from being damaged by heat.
Gift arrived right on time and was reported to be packaged nicely and very delicious
The delivery was extremely quick and the food was great!
The peaches were carefully packed, arrived on time, undamaged and delicious
The shipping was on time. It was easy to navigate and to order.
Delivery by promised date. Packed with care. Cake was in perfect condition and so very delicious!
The food is amazing, we have enjoyed what we have gotten so far.
Product arrived in just a few days. Was a great treat for Father's Day!
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members