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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Everything went great, got it right on time and followed instructions
From placing my order to enjoying our meal, it was great. Great delivery and easy tracking. Excellent food.
Strawberry Hill Povitica was packaged well and couldn't have been more delicious. Will definitely use them again.
The cake was delivered on time in good condition, and I was told was good tasting.
I don't recall when I have ever had a better peach; family loved them too.
The food came on time and was beautifully packaged and protected.
Ice Cream delivery was on time
Frozen... Perfect
Looking into ordering other product
Thank You gldbelly...
Everything was great, order received when requested. Food was delicious.
Delivery was on time with the whole mailing situation I was pleasantly surprised
Ease of ordering something very particular and having it delivered fresh, in a timely manner.
Delivery was on time, food was fresh, and packaged well and was above all, delicious!
Everything went extremely well. My husband and I are native Mississippians and the caramel cake hit all the bells! The packaging and delivery were as promised.
Fast delivery and fresh product even considering the delivery distance
Item arrived on time and customer service was so helpful with changing my delivery date. I have already placed another order on the site.
The packages came on time and the food was great even though they had to travel across country.
Smoked salmon was delicious and bagels were "real" New York bagels.
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

