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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Delivery was on time, the recipient said that the food was fresh and delicious

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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The peaches were like out of a painting. They arrived and needed a couple of days to ripen which worked out perfectly. They were sweet and I wouldn't hesitate to buy again. I think that this is a great gift.

Date of experience: June 22, 2020
Virginia
2 reviews
0 helpful votes
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Arrived on the predicted date
June 22, 2020

Arrived on the predicted date. Plenty of notifications about progress and shipping. Arrived cold and fresh.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Smooth order and delivery as promised. Clear communication

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Food was excellent - came just as described. Received on day specified

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Everything with GoodBelly was fine but our order was not what we ordered which was frustrating because it was a graduation gift

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Placed 3 different orders
June 22, 2020

Placed 3 different orders.
So far, 2 people received their gifts and loved it, third gift arrives the end of this week

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Too soon to tell, but looks like one of the orders may arrive early

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Delivered in great condition, though they were warm. It was great because they were gooey and delicious. Better than after I refrigerated them! Absolutely delicious!

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Delivered exactly when expected - items were still frozen.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Everything was great delivered on time tasted delicious! Will order again

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Everything went smoothly
June 22, 2020

Everything went smoothly. The box was delivered on time and the brisket was delicious.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Seven of my twenty four pastries arrived damaged. I requested that the damaged ones be replaced and instead my whole order was reshipped! Excellent customer service! I've used Goldbelly several times before with no complaints and this experience kept me a happy customer. I'll continue to order from and recommend Goldbelly.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Delivery, condition of the products. It was perfect!

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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It satisfies a craving that's hard to find in the Southwest. Shipped well packaged and instructions were easy to follow. Made Father's Day a pleasant one.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Not a whole lot, this was my second attempt at using gold belly. The order did arrive on time.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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10 year old Granddaughter enjoyed all of it, could not believe I order from the cake Boss. We watch the show together it.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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I absolutely LOVE your crabcakes
June 22, 2020

I absolutely LOVE your crabcakes. I ordered a half dozen and have eaten one every single day. Can't wait to order more. I'm out work due to the recent virus, so I'll have to wait patiently. Until then, I'll check out your website and dream. Job well done.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Ease of website, selection, fair pricing, and quick delivery.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time and the item was as described.

Date of experience: June 22, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States