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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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I got the sausage in the hamburgers and both were really good. I'd love to order again but the shipping cost makes them prohibitively too expensive to order on a steady basis. I'd love to try your steaks and other stuff but again the shipping kills it each time
My gift was delivered as ordered and the recipient loved it.
Ingredients arrived on time. There were no glitches with the zoom call and it didn't feel like Stephanie was rushing things. Was a good time.
I've given these to two different recipients and they both loved the food!
Items all arrived on time and safely. We had a lot of fun preparing the meal ourselves.
Food arrived as promised for live event. Customer service very responsive and thorough.
Food was packaged nicely, ingredients were fresh. Instructions were thorough, video instruction went well.
My response is to a previous order from Savannah's Candy Kitchen. Very kind, professional customer service who offered a decent solution to make-up for my late delivery.
We love doing this box. Everything was called and packed great.
The zoom class was a very fun experience. Food was fantastic!
Delivery was exactly on time. Ingredients were packed nicely. Recipes were fun and delicious. Price point was great.
Customer service response was prompt and courteous.
Was a gift. They LOVED it. Everything arrived on time.
The only thing that goes well, was the delivery
The cake size, was ridiculous small, the price was incredible expensive for what I received
The information provided on the website was accurate and well described the purchased food.
The zoom cooking class was awesome! Would definitely do another one. And the food was delicious!
Execution of the overall experience
On line experience
Everything... ordering itself couldn't have been easier and two days after ordering the bagels were in my freezer. They were beautifully wrapped and in perfect condition! Five stars!
I did get a refund on steaks that arrived warm and ruined :(
The pork buns were delicious. It really depends on the individual suppliers and distributors of your food.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members