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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The rainbow cake arrived perfectly and was delicious! My gay friends loved it!

Date of experience: June 22, 2020
Virginia
2 reviews
0 helpful votes
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Everything arrived in a timely manner and tasted fresh.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Good communication, arrived in time, and all was delicious!

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Excellent quality! Shipping was great, food arrived on time!

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Received the Killer Brownie order and the brownies are out-of-this-world. The best ever! Will recommend anytime and that is why I rated it a 10. I will also reorder in the future.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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All orders I've done have arrived in good shape and in a reasonable time frame. Sometimes a bit expensive, but delicious...

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Arrived on time
June 22, 2020

Arrived on time. Packaged well & fully frozen. Food eaten so far was liked by recipient

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Food was good, delivered on time, and easy to prepare.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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I liked how you could track your order. It went from Maryland to California and everything was still cold and in great shape. Was easy.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Everything was perfect
June 22, 2020

Everything was perfect. A birthday cake was delivered on time for a 94th birthday for someone who has been isolated in a nursing home for months. She was thrilled to have a delicious chocolate dessert!

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Delivery and packaging of the product was good. The pound cake I ordered was excellent. I will order this again! We also ordered a layer caramel cake that thawed out well.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Delivery arrived on time and peaches were ripe and delicious.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Website is fun to browse
June 22, 2020

Website is fun to browse. Order is easy to place.
My particular order did not have enough insulation to keep the food cold. My request for a fix was responded to quickly and I'm waiting for a final resolution.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Im from Chicago and I missed this pizza so much. It was great!

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Found exactly what I wanted and it was delivered in a timely manner

Date of experience: June 22, 2020
Virginia
2 reviews
0 helpful votes
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Great food from places we can't get to. Fast delivery and still nice and fresh.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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From the order confirmation to delivery updates and my actual delivery everything went great.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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The pizza I ordered was delivered in time and was enjoyed by everyone

Date of experience: June 22, 2020
Virginia
2 reviews
0 helpful votes
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On Time delivery, was cold and frozen, good communication

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Delivery on time
June 22, 2020

Delivery on time. Kept me updated on shipping. Packaged well and bagels as expected! As if I were in Montreal coming home with goodies for friends.

Date of experience: June 22, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States