On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Fast delivery and my Dad loves them. It was a fathers day gift.
Cake was frozen even though it sat in garage for 3 hours on 80 degree day. Packed well and in great condition.
The cake was perfectly made and it's not too sweet.
Ordering was easy and was delivered in good shape. We were very happy!
Delivered as promised - So important!
The cake is amazing!
I do love ordering from you and do so quite frequently. This one did not work out. The food got delayed and arrived with the ice packs completely melted and the food spoiled. I do appreciate your customer service representative who quickly arranged to replace the food. I am awaiting that shipment now.
Site selection was awesome and my father was thrilled with the tasty treats!
Ordering was easy, good info on when to expect order including tracking info; timely delivery
Order came in time as promised and the food was awesome!
Everything. Fast delivery. Perfect packaging. Chowder and lobster tails were frozen and the lobster meat was cold.
The cake sent was fantastic. It made a very special birthday great, especially during this difficult time for traveling. I was so happy with the answers from staff that li would be delivered on the 17th. I did respond with a thank you to your staff. Again, great company!.
Fast action made the delivery on time for my friends birthday. He loved his first of four.
Being able to get food from one of our favorite pie shops was awesome
Shipping was awesome. Timing was perfect since it was for my daughters 35th birthday. Packaging was great & the cake was in perfect condition. Freshness & appearance of the cake was awesome. It was the Vanilla rainbow cake covered with sprinkles & my daughter said it was the best cake ever. She loves rainbows. It was truly amazing. Thank you.
The ease of the instructions, easy to make and perfectly done
Product was excellent! Delicious! Delivered on time!
No delays - order was processed immediately. Packaging was excellent the gift was received in perfect condition.
Everything went smoothly from the ease of placing the order to delivery of the package as promised. I had my concerns about shipping ice cream, but it arrived in perfect shape!
Ordering was easy and the selection was awesome. Delivery was on time and nicely/safely packaged.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members