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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Precise delivery date and time and excellent packaging preserving the freshness of mu order. Very well done!
It was for my mother and father for his birthday and Father's Day! And it was fabulous and they loved it!
Excellent selection, easy to order, shipped quickly and my Dad was happy!
Your response to my inquire was within the time you said it would be.
The fruit has been so delicious! Only one casualty, a small apricot. Aside from that we thoroughly enjoyed everything. Will definitely order again! Thank you!
The gift was well received. Arrived on time. The perfect gift to give. Thank you for off this great service.
Coupon code and free shipping made it worth the order
Arrived on time, well packaged it was an awesome experience.
Everything went good. My dad in Oklahoma loved them. The only thing due to Oklahoma heat they got a little melted. He popped them in the frig and they were awesome. This was the best thing to get a 90 yr old man that has no kids around.
Delivery, packed, quality, everything went very well, thank you!
Excellent food and good packaging. I'm not sure it's worth the price but it's a good experience.
Arrived on time as expected. Excellent packaging. Delicious cake!
Love the variety of options! So many look appealing. Delivery was quick too.
I sent two pies to my parents in another state -- for Fathers Day. They were thrilled. Said the pies looked like they just came out of the oven! And they said they were absolutely delicious. Thank you!
Food was excellent and delivery worked well. I also appreciate the selection of food from around the country that is available.
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

