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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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It was delicious! Great Father's Day feast for hubby! Thank you!
It was easy to find what I was looking for. The delivery came on time!
Everything from the ordering through order feedback and delivery BUT most of all the final process of enjoyment
Food delivered as expected and on time- great packaging too
Item was a gift and was delivered on time. Recipient said it was delicious.
Great communication regarding delivery of package.
Delivery was in two days. Crumb cake was as fresh as if I picked it up from the bakery myself! So glad they are part of the Goldbelly Family!
Quality of food was great. Planning for Thursday delivery and it arrived Wednesday.
Fast delivery, order complete, good communication about delivery
Delivery was on time and mom says that the peaches are delicious.
Package was in good shape, food was extremely frozen and safe
Shipping, product quality, tracking communication = A+
I have eaten at tenderline resternt before! Great! First order & will order again Thank You. SHipping Great Should be more Dry ice
I recommend Goldbelly to everyone I know. I do it because it's an amazing resource for fun gifts to send others and I want them to share in the fun of giving.
Everything from start to finish! My dad loved the t-shirt, too!
The catalogue and check out, photo's, speed of delivery. Accuracy.
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

