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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Very well packaged, good communication about delivery status

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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The package arrived on Wednesday instead of Thursday. WOW!

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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The food from different vendors is great. Delivery time is pretty good, depending on each of them.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Food was awesome
June 23, 2020

Food was awesome. Shipping was on time and perfect. What else could one ask for? Thank you! We'll be back!

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time and my dad really enjoyed the food!

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Delivery's all on time
June 23, 2020

Delivery's all on time. Food was in good condition. Everything was as expected.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Food was great, really tasted fresh. So good, it was so much food

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Russ & Daughters never disappoints. Everything was as good as when we were in New York.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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A Father's Day gift for my guy's dad in KS. He is 80 and has never had lobster - he loved it! Thanks so much!

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Great selection, fast delivery (delivered when expected). Parents loved the first two burgers they tried!

Date of experience: June 22, 2020
Virginia
2 reviews
0 helpful votes
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This was a perfect Father's Day surprise. Arrived on time still frozen and since I live in Phoenix that was great. Lobster pot pies and crab cakes were fabulous.
Thank you so much.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Fresh, cold
June 23, 2020

Fresh, cold. Ice packs still frozen. That's saying something for a trip from New Orleans to Corpus Christi, Texas in June!

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Fantastic Father's Day gift
June 23, 2020

Fantastic Father's Day gift. Easy order, great communication and packaged well. He said it was the best banana pudding he ever had. Will definitely order again

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Easy to order
June 23, 2020

Easy to order. Product arrived when promised. Easy to track.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Delivery was as promised
June 23, 2020

Delivery was as promised. Food was still frozen when it arrived.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Everything went well from placing my order to getting my order delivered the day I requested.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Recipient thrilled, product delicious, shipping excellent

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time
June 23, 2020

Delivery was on time. Nice first time discount available! Tasted great.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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I've cream made it to Arizona still frozen. Excellent packaging.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Our cheesecake arrived cold and it was exceptional!

Date of experience: June 22, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States