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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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The candy was shipped immediately! And it arrived nicely packed in dry ice so it wouldn't melt.
Everything. Estimated delivery time was spot on. Packing was fantastic. Cake was delicious and fresh.
We got the macadamia nut tart. We have still not received the Phlippe the Original order. We truly love your selection but when I order something that is due to arrive on Wednesday so that I can maybe serve it during Father's Day weekend and it is still not arrived, it makes it hard to love your selection as much. Very disappointed--we know that things are unusual right now but this is not the first time there has been a problem. We also understand as your pat wording about shipments is beyond your control. It is truly frustrating.
Product selection, easy ordering and quick delivery. Quality of food item was outstanding
Amazing food arrived from cross country in perfect condition. Plus, now I have ice packs I can use.
Recipient was so excited to receive the donuts from her destination wedding for her birthday!
Dad was very happy! Great portions and great value.
Everything was as advertised. Service and variety. Costly but still good value.
Very fast shipping and great product with great packaging!
Our Father's Day cake arrived on time, and in perfect condition!
Food was fresh and delicious! Instructions for storage were very helpful.
The cake arrived in less than 48 hours. It was moist and delicious and my daughter raved about it for her birthday!
Package in good shape. Cookies had great taste and were soft and chewy. I will get them again for my husband.
Everything in the process was successful and matched my expectations
Food was outstanding! It was packaged perfectly and really fresh! I will definitely be ordering again!
Super easy ordering, delivered on time and in perfect condition!
Everything was great. Easy to order a hometown favorite, pick the food we wanted and arrived exactly when it was promised (in time for fathers day). It was surprise for my husband and father; not only did the love the food -they spend at least half and hour searching your website for more food.
My order of chocolate covered key lime pie bars was perfect! They arrived on time and are delicious
Customer Service was exemplary when I needed help. Goldbelly can't be beat with the best service and product. I've grown dependent on Goldbelly to bring the next new experience in food choices to elevate our events and celebrations to family living across the US.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members