On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Cake was delivered on time in excellent condition. Recipient raved about how delicious it was.
Easy ordering, fast shipping and prompt arrival time.
Product was not only shipped on time, it was early.
Everything was fine except the pies on the bottom had defrosted and were smooshed a little. However, they were still delicious.
An exchange I had for my sons Father's Day gift. It was quick and the agent was very courteous. It was also delivered on time.
I ordered Bialys for my parents in Florida that are missing their favorite NY treat. The arrived as promised, wrapped separately by flavor. Will order again.
Everything from order to delivery to a great product they loved.
Sent the Pastrami sandwich to my dad in Florida for Father's Day and he absolutely loved it... and he's very hard to please. If he did not like it he would have no problem telling me. He LOVED it. Thank you for making me look good.
Bought for a gift. Got here on time and folks said the cookies were great.
Everything went well. So far we have enjoyed 2 of the 4 we ordered. It arrived on time. All is well.
Everything arrived as expected, all food was packed perfectly! Was Father's Day gift for my husband who was raised in Chicago, so he was totally surprised and absolutely loved the Vienna Beef hotdogs and Juicy Beef
The packaging was excellent. The pizza was amazing.
Fast delivery and package well. Brought back memories of my childhood.
There was some confusion on our end as to what we were trying to order and the staff was extremely helpful and made sure the order was correct
Shipping was fast. Food was in perfect condition. Not melted/ defrosted at all!
Um, it was delicious, delivered on time, and now I am addicted.
According to the delighted recipient, everything arrived well-packaged, fresh and delicious. Two thumbs up!
The crab soup was delicious & also the crab bisque. The crab was delicious!
Product and delivery were exactly what was expected, as this is my second time ordering IMO's online. Items were still frozen, and in excellent condition.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members