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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything was easy
June 23, 2020

Everything was easy. The notifications are great so we know when the food is arriving. The food came when it said and all the food was delicious.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Was concerned with my food arriving on time for Father's Day. Delivered exactly on time... Everything was packed well and chilled. Bagels, Lox and Cream Cheese were delicious!

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Excellent customer service! I needed to change my delivery date - and it was taken care of easily!

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Delivered just as expected
June 23, 2020

Delivered just as expected. Clear communication of shipping, tracking, and delivery.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Fresh, delicious, plentiful and artfully packed and presented.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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On time delivery, the cake arrived in perfect condition, and the recipient shared that it tasted delicious!

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Packing was excellent shipping was fast everything was better than expected. I will be ordering again.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Free shipping and arrived a day early. Product was exactly as described.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Was delivered when promised
June 23, 2020

Was delivered when promised. My family in Florida really really enjoyed it!
Thank you

Date of experience: June 23, 2020
Virginia
4 reviews
0 helpful votes
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Easy order, shipment arrived on time and in good shape. Goldbelly also has curated great food companies!

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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On time delivery, professionally packaged and fresh food.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Even though it was extremely warm
June 23, 2020

Even though it was extremely warm outside the product still arrived frozen! And it was delicious!

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Food carried well, delivered on time, great quality.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Frankie's Pizza arrived perfectly frozen. Always a nice treat to have this great pizza from Miami. And, I appreciated the discount on my order.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Delivery on time, packed exceptionally well and, of course, delicious!

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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The delivery time was accurate and appreciate that

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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The food was delivered well and kept well with the dry ice.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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On time delivery, excellent quality food. Will be a repeat customer

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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The lobster rolls were excellent
June 23, 2020

The lobster rolls were excellent arrived appropriately chilled and ample lobster salad to serve 6

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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The process was easy, the brownies were amazing, our Dad loved them!

Date of experience: June 23, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States