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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Excellent service and delivery
June 23, 2020

Excellent service and delivery. The lobster rolls were fabulous, as were the whopper pies

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Oh my
June 23, 2020

Oh my... Hancock's lobster and macaroni, and the lobster cheese toast were devinely delicious! They were fresh and pleasing to look at. We couldn't have asked for anything more delectable for our fathers day dinner. Thank YOU for making happy memories!

Date of experience: June 23, 2020
Virginia
2 reviews
0 helpful votes
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Delivery on time, and day it was promised. The Birthday Girl said it was the "best " Lobster Salad Roll she ever had, and the whopper pies "were to die for "
I highly recommend the gold belly delivery!

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Excellent product from Carousel Cakes. Arrived in perfect condition.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Arrived in a timely fashion, supremely well- packaged. Oh, and they were delicious.

Date of experience: June 23, 2020
Virginia
2 reviews
0 helpful votes
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Pies were delicious! Got them for my husband for Father's Day. He said they tasted just like the ones we had in Tasmania which is what I was hoping for.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Always packages well and desserts arrive as if I purchased them in their store

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Everything arrived on time and in
June 23, 2020

Everything arrived on time and in perfect condition
Food was delicious

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Our pie came even earlier than expected. And it is delicious! Father's Day turned out to be a "fattening" day!

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Ease of using website
June 23, 2020

Ease of using website. Really appreciated the discount to offset the shipping costs.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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In laws loved their gift! Said the food was amazing. They plan on ordering from you now.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Food was fresh and plentiful
June 23, 2020

Food was fresh and plentiful. Arrived on date promised.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Great communication
June 23, 2020

Great communication. Product delivers as promised.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Prompt delivery and items were very well packed. Recipient was extremely happy.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Was delivered the day it was supposed to and when opened was very fresh. It tasted delicious and everyone agreed.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Transaction went smoothly! Gift I ordered arrived in perfect condition, on time. Thank you!

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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On time delivery, product packed well, excellent service

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Got there on time and the seafood was still fresh.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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The website is dope but I there's no where for me to complain about a half $#*! order. I thought it was a fluke, but a friend of mine also ordered from Carlos we both got the additional 6 cannolis for $19.99 and we both got 5 and crumbs of a 6th cannoli. It's bull$#*! honestly.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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The food was fresh and physical damage to the food.

Date of experience: June 23, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States