On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Came packaged well and on time. Food was in great condition.
So easy to order, tracking the package was efficient and accurate, delivery was on time--especially important because I was surprising a friend for her birthday!
Well packaged and delivered with care as requested.
The amount of options was impressive. The ease to move through the website and place my order was excellent.
Order received on time and as advertised. Very happy.
The entire process was very easy. The pizza came ahead of schedule and was perfect.
Both parties I sent cheesecakes too absolutely loved them. I will definitely order again.
My dad loved it - bread was really fresh and he shared the order with my aunt and uncle
The person I sent it to raved about the cookies I sent. They arrived in good condition and she said they were delicious. Found the price to be very fair.
Cannolis arrived in great shape. Tasted wonderful. And it made my Father's 80th special (his parents are from Sicily and it was a taste of home).
It was fast service with great food! I already suggested Gold Belly to several people. Who knows if I will ever make it to the destinations that house these goodies, so this is the next best thing!
Delivery was timely - food temperature properly maintained.
Snafu with a delivery order. However, the support team at Goldbelly took great care of me right away (Thank you Maddy T!)! I will continue to come back :)
Everything! It was delivered right on time, the pictures and directions were very clear, and the food was delicious!
Accurate estimation of delivery time. Delivered on time and I was kept informed about the item's progress to delivery.
I was kept up with shipping information at all times.
The process of ordering, the follow ups and confirmations.
The order was on time. Good price for the Chicago Dog kit I bought as a Father's Day gift. It was so easy. I am already recommending your site to all my friends. Thank you for helping me give my husband a great surprise!
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members