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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Arrived on time, still frozen, quality was exceptional!

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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The site was easy to use and the shipment arrived on time.

Date of experience: June 24, 2020
Virginia
2 reviews
0 helpful votes
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This was a father's day gift for my husband. I was a little hesitant about the order because it was lobster that had to make its way safely from Maine to Maryland during the summer. It went really well. The package arrived right on time, everything was still well chilled and we had a great meal! Smiles all around.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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My son loved the cheesecake for his birthday. He said it was the best one ever! It arrived right on time in perfect condition.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Support helped solve an issue we had. Excellent service.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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I had a mis-order, and it was corrected and that did NOT cancel my promo code. I am in LOVE that it worked.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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The food we ordered tasted just like home and brought back wonderful memories.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Everything! The delivery came when scheduled and it was fresh and ready to go.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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The speed of delivery was great! The boston cream pie was amazing!

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Easy site to maneuver
June 24, 2020

Easy site to maneuver. Your communication to me (not too much, not too little.) On time delivery. The ingredients and the meal itself were perfect and perfectly delicious!

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Great selection, efficient website and ordering process. Item arrived as scheduled and everyone was happy.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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On time delivery and recipient really enjoyed the crab quiche.

Date of experience: June 24, 2020
Virginia
3 reviews
0 helpful votes
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Quick and easy
June 24, 2020

Quick and easy. I received the order on the exact day that was quoted.

Date of experience: June 24, 2020
Virginia
2 reviews
6 helpful votes
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Lobster rolls were delicious! The package arrived on time and we have enjoyed every bite. We will definitely order the lobster rolls again!

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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The McCloons lobster rolls were out of this world. And the blueberry bread pudding omg

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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The package came as scheduled
June 24, 2020

The package came as scheduled. The food was also delicious

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Order came over night, packed in a styrofoam box with dry ice. The cake was delicious!

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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My dad really loved his BBQ brisket from Bludso's. It was very tender, flavorful and the sauce was delicious as well.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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The site was easy to navigate and the transaction went smoothly. The delivery communication was clear and straightforward.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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The site is great and the packaging was fantastic. The pizzas arrived still completely frozen.

Date of experience: June 24, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States