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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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I found the perfect gift for 3 different men on father's day.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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On time, perfectly packaged and the food, as always was great and fresh and delicious.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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My order actually came early (which is WAY better than late), and I received emails tracking it. Plus, everything arrived in perfect condition!

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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EVERYTHING! I purchased this cake for my husband's birthday... he was VERY impressed... as was our entire family! We can't seem to get enough of this delicious cake! The packing was superb! Thank you for your labor of love and care!

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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It was easy to order as a gift for my parents. The product arrived well packaged and my parents were very happy.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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The food was fresh, delicious, and arrived when expected.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Food was great----delivered on time in perfect condition

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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It was perfect
June 24, 2020

It was perfect. Food was in perfect condition and the order was timely. I was so happy to have a taste of home!

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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It was delivered on time
June 24, 2020

It was delivered on time. Very satisfied with the cake very delicious

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Everything about the experience was flawless and so fun. Easy ordering, fast shipping, excellent packaging, fun instructions, and delicious food. So happy!

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Shipping and quality is always too notch. Easy to order and I like that I earn points to future purchases.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Everything- fast, good deal, packed well,
So yummy

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Tracking exact location
June 24, 2020

Tracking exact location. Packed well. Came as described. Directions accurate. Tasted great!

Date of experience: June 24, 2020
Virginia
2 reviews
0 helpful votes
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On time delivery
June 24, 2020

On time delivery. Items as described. Still frozen and/or cold on arrival.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Every
June 24, 2020

Every. Timing. Freshness. Amazing bagels well wrapped!

Date of experience: June 24, 2020
Virginia
3 reviews
0 helpful votes
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My Dad loved his lobster pot in a bag. Great Fathers Day present.

Date of experience: June 24, 2020
Virginia
1 review
1 helpful vote
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First order was wrecked on shipping. I had to contact customer service and send info. This took 5 days for reply. Once replied service offered to reship or credit. I replied for reship and took 4 days for reply. Once verified for reship the order finally, today, three weeks later, the order reached its destination intact this time. Well done this time around. Took way too long. If enough dry ice would have been packed there probably never would have been an issue.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time and the ice cream was loved by all!

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Packaging was great
June 24, 2020

Packaging was great... cake came safely and was delicious. Delivered right on time

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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What incredible wings and Beef on Weck sandwiches. I still can't believe how crispy the wings got. The Buffalo sauce was just like I remembered. The attention to detail with how everything was packed was amazing. The roast beef was so flavorful and they had the best kimmelweck ever. Please share this feedback with them and let them know how amazing our experience was!

Date of experience: June 24, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States