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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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I love Goldbelly
June 25, 2020

I love Goldbelly. I've ordered from here a couple of times for myself and this time as gifts. The recipient LOVED getting a gift card and gift box from here

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Everything was great! Packaging was unbelievable. Seafood arrived in Arizona when it was well over 100 and was perfectice packs were still frozen. Thanks for such terrific serviceFather's Day was a success.

Date of experience: June 24, 2020
Virginia
2 reviews
0 helpful votes
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Easy to navigate website
June 25, 2020

Easy to navigate website. Excellent customer service. Amazing variety of anything you might possibly crave. Will recommend & will shop again!

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Generous portions arrived as advertised. Pizza was made delicately and with care. Reheating instructions were proper.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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I ordered a cheesecake from Juniors for my husband on Father's Day. The cake arrived perfectly packaged and fresh. When it was time to eat it, we were beyond satisfied. It was a hit at our BBQ. I was apprehensive about the deliver but it arrived on time, fresh, and packaged with care. I would definitely order again and reccommend to others.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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The package was as described and it was delivered on time and in excellent condition. For someone missing the tastes of home, there is nothing like the Goldbelly experience to bring home to the hinterlands.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Everything was great! Made for a wonderful Father's day surprise.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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I could not have been happier with my orders. I wanted something special for my husband for Father's Day! He loves chocolate cookies and he is from Chicago and I wanted great pizza Chicago style pizza. Well the chocolate chip cookies were a big winner. When he saw there were two deep dish-he scoffed and saidthey are dough balls and not worth getting -UNTIL he ate one. He said this was like Chicago deep dish pizza from the 60's. I cannot tell you how good both the thin crust and the deep dish. THANK YOU!

Date of experience: June 24, 2020
Virginia
2 reviews
0 helpful votes
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Shipping was quick, delivered as
June 25, 2020

Shipping was quick, delivered as promised, and the food was absolutely delicious!

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Order and delivery was perfect, my folks loved everything.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Good selection
June 25, 2020

Good selection. Clear instructions on why to expect and when. Good notifications. Food arrived properly refrigerated when expected

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Thank you! Everything was on time and in perfect condition!

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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I sent bagels to my boss for his birthday. He has been on the west coast for a long time and always laments the bagels we have here. He was THRILLED about the Ess-A-Bagels and since they were running a promotion he has a freezer full to enjoy for a while. Delivery tracking was great and I knew exactly where the package was the whole time. I'm definitely going to be using this service again for all my homesick friends and coworkers!

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Came on time, easy ordering process and food was fresh.

Date of experience: June 24, 2020
Virginia
3 reviews
0 helpful votes
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I sent birthday cakes to my Godchild. The cake was beautiful and, in her words, "soo good." She posted a picture of it on facebook and had many comments on how pretty the cake was.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Everything went well, arrived on time and still frozen.

Date of experience: June 24, 2020
Virginia
2 reviews
0 helpful votes
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Delivered on time -- food was as wonderful as I expected.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Easy to order and schedule for a later date. Delivery was right on time. Cake was a huge hit

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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The cake was delicious! I was born in Brooklyn ny thank you so much.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Delivered when promised
June 25, 2020

Delivered when promised. Food was fresh and tasty! Would definitely order again!

Date of experience: June 24, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States