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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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The delivery was prompt and the
June 25, 2020

The delivery was prompt and the presentation was excellent

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Everything! Yum! Suck a big success both recent orders.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Order arrived on time and our recipient loved it! Well done

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Needed to change order at last minute and it was no problem at all

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Everything was shipped promptly and was in perfect condition.

Date of experience: June 24, 2020
California
1 review
2 helpful votes
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My son bought New York bagels and paid for overnight shipping so they would arrive on Father's Day. The package arrived the following Sunday. The perishable food was spoiled and the company would not refund the money. We are not interested in a credit from a lousy service firm. Don't use the if you're order is important.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Ease of ordering, onTime delivery and it was fresh!

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Everything was delicious and we'll definitely order again!

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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It was surprisingly good, considering it was shipped to Mississippi.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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The delivery was accurate
June 25, 2020

The delivery was accurate. Food was properly package.

Date of experience: June 24, 2020
Virginia
2 reviews
0 helpful votes
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Delivered on day I requested and food was delicious

Date of experience: June 24, 2020
Virginia
3 reviews
0 helpful votes
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Very fresh items but shipping in the heat melted the glaze/frosting on top.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Everything was so carefully packed. The food was of course delicious as expected. Everything was perfect.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Received the order on the correct day.
All the food was fresh and delicious!

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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It arrived on time and still cold
June 25, 2020

It arrived on time and still cold. Very good quality. We were very pleased. Thank you.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Arrived on time and reviews were correct in saying how delicious it was.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Ease of ordering with good description of what would be in the package.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Your selections and ordering process are fantastic. I have been very pleased with the on-time delivery and the variety of offerings.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Everything
June 25, 2020

Everything... the ordering, the delivery and the cake was excellent

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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What a great idea
June 25, 2020

What a great idea... The search was easy and yielded great results

Date of experience: June 24, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States