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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Everything arrived perfectly and quickly. Yummy thank you!
Delivery happened just as promised. Packaging was perfect, recipients reported that the food quality was unbelievably good. I will definitely order from Langer's Deli via Goldbelly again!
Shipping, product, all perfect! We ate our hearts out again!
Food was fabulous! Delivery was timely. It was a great meal.
Bagels were delicious and arrived on time! Everything was so well packaged too!
Delivery on time, pizza was delicious and the site had good photos
Website is very user friendly, delivery was easy and on time. All around a great experience!
Delivery was on time, food was easy to prepare, and final product tasted just like at the restaurant
Everything- easy to order, arrived when expected, and delicious.
The cooking instructions were very easy to follow. This was my husband's first time eating Pat's Cheesesteak and he was not disappointed!
Food was great. Ordering was easy. Notifications about shipping were helpful
The order was shipped and I received it in two days. The onion bagels are fantastic and the onions encompasses the entire bagel not just the top. The bagels are large, fresh and delicious. I'm a New Yorker and they are the real deal. I will try the bakery products soon.
Order, notification of shipment status and delivery.
Delivery, packaging, instructions, product was true to description
The food was cold and packaged well. The directions were easy to follow. The pastrami was fantastic and French fries yummy (I cooked in oil).
The sandwiches were fresh and delicious. Quick shipment and delivery.
Found exactly what we were looking for and it came super fast
A great gift that was delivered on time. Food was excellent.
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

