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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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Bread came when they said it was... and, was fresh and delicious!
Sale price was good. Shipping was very reasonable. I sent this to fad for Father's Day and he was beyond happy!
Everything. The crab cakes were the best we
Have ever eaten. We have ordered more for
Saturday, June 27th. If you can have them delivered by 4pm, that would be great!
Arrived on requested delivery date, good shipping updates, packaged mostly well.
The food was great and was still frozen when delivered! It was also delivered by the date I selected.
Food was great in the one package we received on time.
Delivered when expected and the cake was delicious!
I ordered the 4 ok of Pat's steak sandwich, absolutely incredible, would order again
My orders are always right when you say they will come! Your notifications are great!
Quality was great and the ability to choose shipping dates.
The product delivered was fresh and in perfect conditions. The product was delivered on time.
Delivery was fast. Easy to check out and add gift cards
Food was excellent. Arrived on time. Was provided tracking information.
Everything was great. The sandwiches were a big hit.
Everything went great. Ordering process was simple, delivery went great. Food was delicious.
Packaging was beautiful and extremely well done. The gift arrived on time and all the food items were perfect.
Cake arrived perfectly. My mom loved it. It was for her 80th Birthday and it was the only strawberry cake we could find. It tasted delicious! Thank you for helping to make her day extra special!
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

