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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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The product was delicious according to my family and Tatiana is an excellent service provider.
These were not for us... we sent them to our son and his family in California. We tried to send each of our children a "food package" every other week or two, since the Covid outbreak. I was really excited with the Goldbelly selection... the peaches, I hear, were delicious. The Babka s were rerouted several times and were a bit dry... the kids ( family of four) were not deterred and made French toast and were happy. They were notified every time it was delayed, thank you for doing that.
I have been a regular customer for past few months and they never disappointed whether it's on time delivery or the product quality.
I'm thinking about the order I had some few weeks back. I got the caramel cake from Savannah's Candy Kitchen and it was so wonderful that I'm ordering this same thing for a gift. Mine was packed very well and arrived on time.
I ordered ribs sent to Boston and were great. Crab bombs sent to Illinois were delayed and spoiled.
Love that it's possible to have favorites delivered!
The order went out when it was suppose and arrived in good condition when it was suppose. Can't beat that.
The deliver did not arrive on Friday as scheduled, so nothing
The food is awesome and arrived frozen with ice to spare. It's delicious. The customer service was excellent in dealing with an issue. Thank you for making it right!
My folks loved the crab cakes and they even arrived early!
My most recent order was from Pearson Farms in GA. Very little went well with the entire order. This was the only feedback form I could find.
Found the products I needed easily and they were delivered on time.
This delivery was on time and in good shape compared to the previous fail.
Cookies came on time, they were super cute and delicious
It was an excellent gift that was thoroughly enjoyed. It arrived in time.
Easy ordering online; easy food prep; all ingredients were included, fresh and delicious; excellent packaging
Pineapples were huge & perfect! Exact delivery. We lived them. Like being in the islands. Will definitely order again!
The Tina was beautiful and so fresh! Great treat for my husband for Father's Day!
I had a small issue with my order, I reached out and was offered a resolution that went above and beyond my expectations! I will definitely use them again!
Amazing fresh fish and so many other options. Pikes Market fish is amazing.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members