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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
Follow Dewayne B.
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The speed in which you sent my package. After putting a floor down in my place my nephew and I began eating your crab legs and some shrimp that I had and still had another meal the next day and also some in the freezer for another time.

Date of experience: June 26, 2020
Virginia
1 review
0 helpful votes
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The experience was positive and the food arrived as scheduled and was great. The cost, even though I understand why with the overnight shipping, makes this a special, very occasional treat.

Date of experience: June 26, 2020
Virginia
1 review
0 helpful votes
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Ordering, delivery, quality product for a special occasion.

Date of experience: June 26, 2020
Virginia
1 review
0 helpful votes
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It was baked on Thursday and received the same day!

Date of experience: June 26, 2020
Virginia
1 review
0 helpful votes
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They were delicious
June 27, 2020

They were delicious. They were very well packed and arrived in good condition.

Date of experience: June 26, 2020
Virginia
1 review
0 helpful votes
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This is a great site and the options are great, everything haa shipped exactly when it said and was there perfectly on time

Date of experience: June 26, 2020
Virginia
1 review
0 helpful votes
Follow Padraic A.
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The order process itself & keeping me up to date when changes occurred. I sent it as a gift and was told the food stayed fresh even with a delay in delivery since I was nervous it wouldn't taste as good.

Date of experience: June 26, 2020
Virginia
1 review
0 helpful votes
Follow mali i.
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Everything! The fish was incredible! It was fresh and delicious. Fast delivery!

Date of experience: June 26, 2020
Virginia
1 review
0 helpful votes
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Site is easy to order from
June 26, 2020

Site is easy to order from. Food came well packaged and on time. Best of all it was delicious!

Date of experience: June 26, 2020
Virginia
1 review
0 helpful votes
Follow Michele C.
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Even though one part of my order did not arrive until 3 days late and unedible. Both Goldbelly and the establishment were very easy to reach and help resolve the issue. I'm getting a new shipment sent out on Monday and look forward to it.

Date of experience: June 26, 2020
Virginia
1 review
0 helpful votes
Follow Laurel H.
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Food was delicious and well packaged/preserved. Will definitely do it again.

Date of experience: June 26, 2020
Virginia
3 reviews
0 helpful votes
Follow Anne P.
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User friendly site, order went smoothly. I ordered one of the the lobster roll kits from a Maine restaurant. It arrived on time, packaged well; was still very cold when received and was delicious.

Date of experience: June 26, 2020
Virginia
1 review
0 helpful votes
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The order was filled properly
June 26, 2020

The order was filled properly. It came in a timely fashion. Food was fresh and kept cold. Everything was perfect!

Date of experience: June 26, 2020
Virginia
1 review
0 helpful votes
Follow Stacy B.
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My order was received in less than 24 hours which made the birthday girl very happy. The cake arrived in perfect condition and still frozen. Not only was the cake beautiful, the taste was amazing! We found that there was a perfect amount of sweetness, as some cakes are far too sweet. Impressed would be an understatement regarding our experience with Goldbelly!

Date of experience: June 26, 2020
Virginia
1 review
0 helpful votes
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Got one of my pies?
But according to UPS one was damaged and tossed away.
They said they notified you of this but have had no response from you.

Date of experience: June 26, 2020
Virginia
1 review
0 helpful votes
Follow Robyn A.
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Timely delivery, and the product was well packed and quality was top-notch

Date of experience: June 26, 2020
Virginia
1 review
0 helpful votes
Follow Holly N.
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Food arrived right on time and appreciated all the timely updates.

Date of experience: June 26, 2020
Virginia
2 reviews
0 helpful votes
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Checkout was easy
June 26, 2020

Checkout was easy. Communication was excellent - letting me know when order shipped, and when it was delivered (the item did not come to my address but was sent to someone else as a gift).

Date of experience: June 26, 2020
Virginia
1 review
0 helpful votes
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Speedy delivery despite being hampered by unavoidable delays caused by COVID 19. Very fresh product.

Date of experience: June 26, 2020
Virginia
1 review
0 helpful votes
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So many things went well
July 26, 2020

So many things went well. Plenty of food and gift options; ease in ordering; customizable free delivery; delivered on day promised; and most importantly my father LOVED his food gift delivered to his door!

Date of experience: June 26, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States