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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything showed up as advertised and on time. The dry ice was an added bonus, so much fun!

Date of experience: June 28, 2020
Virginia
1 review
0 helpful votes
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I was given a discount code for being a first time customer. The shipping was so fast! Almost unbelievably fast!

Date of experience: June 28, 2020
Virginia
1 review
0 helpful votes
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Everything, ordering was simple and delivery was quick

Date of experience: June 28, 2020
Virginia
1 review
0 helpful votes
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Delivery was perfect and it was the best cake we have ever had!

Date of experience: June 28, 2020
Virginia
1 review
0 helpful votes
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All of the deliveries were terrific! We will definitely order again. Thank you for the detailed tracking emails and confirmation.

Date of experience: June 28, 2020
Virginia
1 review
0 helpful votes
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Everything
June 28, 2020

Everything. Most importantly and impressively: I screwed up my ice cream flavors and didn't realize until after order was submitted. You guys got back to me immediately after I emailed my error and you assured me it would be corrected. Much appreciated.

Date of experience: June 28, 2020
Virginia
1 review
0 helpful votes
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It came on time
June 28, 2020

It came on time. Well packed... cold and fresh. And was DELICIOUS!

Date of experience: June 28, 2020
Virginia
2 reviews
0 helpful votes
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You delivered as promised
June 28, 2020

You delivered as promised. Grew up close to original bakery for Corropolese. My brother worked fir original owners. Have already recommended you

Date of experience: June 28, 2020
Virginia
1 review
0 helpful votes
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What a cool idea! Love the concept and how easy it was

Date of experience: June 28, 2020
Virginia
1 review
0 helpful votes
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Good fish
June 28, 2020

Good fish. I have been enjoying Salmon for over 40 years. My rating scale is a high score of 10. I rated this salmon an 8.5.

Date of experience: June 28, 2020
Virginia
1 review
0 helpful votes
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Everything
June 28, 2020

Everything. Customer service was very helpful and responsive. The person who received the gift said it was delicious, fresh, plentiful, with clear instructions.

Date of experience: June 28, 2020
Virginia
1 review
0 helpful votes
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The food arrived reasonably quickly, and was fresh. The only company that is better at this thing is sugoimart.com which is able to get me (albeit not perishable) food from Japan.

Date of experience: June 28, 2020
Virginia
1 review
0 helpful votes
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Prompt delivery
June 28, 2020

Prompt delivery. Also, customer service was very good as my promo code was not reflected after ordering. A credit was issued in a timely manner.

Date of experience: June 28, 2020
Virginia
1 review
0 helpful votes
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Order arrived as promised
June 28, 2020

Order arrived as promised. Dad loved his Father's Day gift!

Date of experience: June 28, 2020
Virginia
3 reviews
0 helpful votes
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Great delivery
Great packaging
Loved the " complete " Portillo's package
Can't wait to try one of the choices tonight

Date of experience: June 28, 2020
Virginia
1 review
0 helpful votes
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Thank you to customer service for being so easy to work with.

Date of experience: June 28, 2020
Virginia
1 review
0 helpful votes
Follow Savannah B.
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We have taken advantage of ice cream delivery a couple times and have been thrilled each time!

Date of experience: June 28, 2020
Virginia
1 review
0 helpful votes
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Everything went great! Order was
June 28, 2020

Everything went great!

Order was exactly what I ordered

Thank you

Date of experience: June 28, 2020
Virginia
1 review
0 helpful votes
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Nothing! I ordered pizza from Difara and didn't receive it on time. I paid extra for quicker shipping. The pizza was finally de, I teed with no dry ice and was wRm in the package so I had to throw it out. When I complained to goldbelly they would not give me my Money back just a site credit.

Date of experience: June 28, 2020
Virginia
1 review
0 helpful votes
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Arrived as scheduled and recipient said it was tasty

Date of experience: June 28, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States