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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Seafood was excellent package was in great condition.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Ordering from the website was easy, even for me and I am not computer savvy. The order arrived quickly. The packaging was efficient. The banana pudding tub was delicious. It is a bit pricey in my opinion, so definitely not a frequent thing. An occasional treat for sure.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Everything! Cake was safe and sound yummy and moist too! Loved it all

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Detailed shipping and tracking, well represented quality and quantity.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Too sweet, but it was good, shipping was excellent,.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy
June 29, 2020

Ordering was easy.
Free shipping sealed the deal for me to purchase.
Fast shipping.
Arrived in excellent condition!
Product was super attractive and delicious!
Loved following the tracking, made sure I was home to bring it inside ASAP.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Your delivery is so quick, that means the items ordered will arrive fresh. You make tracking orders very easy and I really appreciate that.
You also have a reward with American Express that they give me $10 off your orders up to 3 times. With today's economy, every bit of savings help.

Date of experience: June 29, 2020
Virginia
2 reviews
0 helpful votes
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A very bad situation was corrected quickly but from the restaurant.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Easy to order, timing was perfect and food was delicious.

Date of experience: June 29, 2020
Virginia
2 reviews
0 helpful votes
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Shipping was great! Shipping ice cream was a bit scary but it arrived perfectly!

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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The delivery method was excellent
June 29, 2020

The delivery method was excellent. Delivery time was excellent.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Everything went well
June 29, 2020

Everything went well. It was a great once in a year experience

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Food was tasty
June 29, 2020

Food was tasty. Shipment was still frozen and cold, which is great.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Excellent product and on time delivery as promised

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Delivery was fast and on time
June 29, 2020

Delivery was fast and on time. Able to track and follow from start to finish. Tasted great and travelled well.

Date of experience: June 28, 2020
Virginia
2 reviews
0 helpful votes
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Ordering was easy
June 29, 2020

Ordering was easy. Arrived on date stated in order. Cake was birthday gift for daughter I had not seen in 6 months due to covid-19. She was delighted, cake was delicious. I'll be ordering another.

Date of experience: June 28, 2020
Virginia
1 review
0 helpful votes
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Everything was as advertised, my order came on time and fresh

Date of experience: June 28, 2020
Virginia
1 review
0 helpful votes
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The package arrived on time, in good condition, cool temperature and packaged well. It is definitely expensive but it was fun for a special treat.

Date of experience: June 28, 2020
Virginia
1 review
0 helpful votes
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My order arrived on schedule
June 29, 2020

My order arrived on schedule. The packaging kept everything fresh and delicious. I was also very appreciative of the coupon to use towards my purchase.

Date of experience: June 28, 2020
Virginia
1 review
0 helpful votes
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Great customer service
June 29, 2020

Great customer service...(I ordered something years ago and had bad customer service... but I thought I'd try again). I needed to change my delivery date after ordering because the recipient was going to be out of town. Customer service got back to me quickly and took care of the changes. Food arrived on time and was delicious!

Date of experience: June 28, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States