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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Got it fresh and still chilled! It was awesome in every way so good. Got it for our Anniversary as a treat and my husband was surprised and said that we would have to do it again sometime!

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Ordering process was easy and product arrived on time and still frozen. Product was kept in fridge for 2 days and then the king crab legs were steamed and enjoyed by my wife and I.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Everything went well! Quick delivery and the bagels were amazing!

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Order arrived when stated and was well packed and cold. The meat was the best and all the other items were great.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Came on time like promised
July 29, 2020

Came on time like promised. Cake looked good, but it came thawed out.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Awesome pie! It is hard to please my little family but this was a win!

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy and delivery
June 29, 2020

Ordering was easy and delivery notifications worked well!

Date of experience: June 29, 2020
Virginia
2 reviews
0 helpful votes
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Order was packaged very good and actually came on time.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
Follow Kyle V.
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It was very easy to order and i liked that I could track it. Also, the pie arrived on time (the date they had given for expected delivery). I have sent pies to New York City twice and they were both delivered on time without any problems and delicious!

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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This was a gift so I don't know what the recipients thought of the peaches.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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The ham is one of the best we've ever had and my hubby is a total deli ham critic. We have ordered this a couple of times and it's been wonderful in taste and flavor. Shipping is on point!

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
Follow Ann S.
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These were a surprise birthday gift for my sister and she was thrilled to get them

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
Follow Jamie A.
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Easy to order; notifications were
June 29, 2020

Easy to order; notifications were helpful; product delivered as promised; my son said it was a terrific Father's Day gift!

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Very easy interface and lots of great treats to choose from. The order came on the expected delivery date and was packaged very carefully.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
Follow Charles F.
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Customer service was helpful and responded quickly. I appreciate you willing to give a refund on the two day shipping.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Delivery was perfect
June 29, 2020

Delivery was perfect. Cake was delicious. I would use the site again I couldn't be more pleased with all of it.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Arrived fresh with perfect instructions on storage. Tastes just like I remember from my childhood. I'll be ordering again!

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Ordered three sets for father's day and birthday gifts. All enjoyed the jerky and approved.

Date of experience: June 29, 2020
Virginia
2 reviews
0 helpful votes
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The web site is clear and easy to navigate and find what you're looking for. Online purchasing is quick, secure, and easy. Shipping was fast and packaging was good. The food itself was amazing.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Delivery was right on time
June 29, 2020

Delivery was right on time. The Gluten-free chocolate cake was beautiful as well as delicious.

Date of experience: June 29, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States