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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
Follow Michele R.
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Order was easy, delivery and notifications were great, was received as promised.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
Follow Pamela P.
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Deliver was on time and the peaches were incredible. True "peach" taste! Reminded my Dad of days past when you to fret at it's peak!

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Everything from ordering to eating. Our daughter was surprised and loved her cake. We liked how the box didn't give it away before opening it.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Excellent and unique food options
June 29, 2020

Excellent and unique food options. Communication throughout the order and delivery process was excellent. Delivery was timely! And, food was second to none!

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Next day delivery as promised
Well packaged
Excellent tracking

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Online ordering was simple and effective. I had a discount code and was unable to apply during the ordering process. Maybe I missed a step? I reached out to customer service and they quickly gave me the discount. The cake I ordered was for my daughter's birthday and she said it was delicious.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Shipping info was excellent
June 29, 2020

Shipping info was excellent. Notification of when shipped was prompt, ease in tracking, and arrived on time. The products were fresh and awesome.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Ordering process was very easy, will definitely use again.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Easy to buy
June 29, 2020

Easy to buy. Good customer service. Fast shipping.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
Follow Ruben C.
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Food is tasty and delivery date was close to what was promised.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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The order was as described
June 29, 2020

The order was as described. The shipment was on time. I thought it was very good experience. Would order again. The quality of the product was also excellent.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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Went well but took 2 months and was very expensive

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
Follow Harold V.
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Ice cream was received timely and in great condition.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
Follow Jen M.
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The ordering process was very easy and it arrived timely.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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The product description, and instruct's was good. My order was expedited swiftly. Was nice that I'd recieved order confirmation timely. The shipment and delivered notice also. Which made the experience very pleasant. Thank you guy's!

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
Follow REBECCA K.
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Fast shipping, easy to navigate site, great product choices!

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
Follow Julia K.
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The food was delivered quickly and was as described. Our daughter thoroughly enjoyed it.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
Follow Jen W.
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Carousel Cakes Red Velvet is one of my fav cakes of all time. I order it rarely but it is worth the treat.

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
Follow Anna C.
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Ordering, shipping, the convenience of having a one-stop curator of all goodies. :)

Date of experience: June 29, 2020
Virginia
1 review
0 helpful votes
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It came when you said it would and was in perfect condition. They loved it!

Date of experience: June 29, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States