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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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Easy to order, food arrived when it was supposed to and in great condition.
Ordering was painless and our friends were ecstatic.
Got food on dry ice fine. Other food delayed spoiled or crumbled
Delivered as promised, the recipient was very happy!
Everything. Shipment arrived on time, was packed well and product was delicious.
The order arrived very quickly. I had the lobster shells for supper last night and they were delicious. I would definately order them again.
Both cakes delivered perfectly and delicious as usual.
Customer Care followed up with me regarding my complaint and offered a credit. Remains to be seen if I get it.
I sent it as a gift for father's day - food from his hometown. He loved it! Delivered on time, large portions, so value for the money; delivered on date promised; packaging was secure and intact
Everything went well, We received the food as promised and were very satisfied.
Food was great! Delivery on time! Directions for preparation was spot on!
Peaches were delivered as a gift, recipient was very happy!
The cake arrived without any dry ice left however, it was still cool. The package arrived on schedule.
Delivered on time. Great packing and shipping. This was a gift and the recipient said it was probably the best thing they ever had!
1 out of 2 items arrived on the day I chose for delivery.
The package arrived as described. My in-laws loved it.
Everything was wonderful. My 10-year-old grandson was here when I opened the boxes of peaches. His comment was "Oh, they
Look so comfy!".
Shipping went great, from Alabama to Alaska, and most contents still frozen! Big Bob Gibson's was fantastic as always!
The speed of delivery was great! The care of the packaging was greatly appreciated.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members