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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The recipients thought the food was delicious. The product was shipped as promised.

Date of experience: July 2, 2020
Virginia
1 review
0 helpful votes
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Ordered bagels they we soft and delicious when they arrived. I felt bad for the UPS guy that had to smell them all day in his truck.

Date of experience: July 2, 2020
Virginia
1 review
0 helpful votes
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Everything
July 2, 2020

Everything. Another great delivery and customer service experience.

Date of experience: July 2, 2020
Virginia
1 review
0 helpful votes
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Delivery was right on time and the pies were still frozen!

Date of experience: July 2, 2020
Virginia
1 review
0 helpful votes
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Constant communication and order arrived as stated

Date of experience: July 2, 2020
Virginia
1 review
0 helpful votes
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They were very excited and said
July 2, 2020

They were very excited and said everything was delicious!

Date of experience: July 2, 2020
Virginia
1 review
0 helpful votes
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Order was delivered correctly the second time. First time order delivered days after expected, left at bottom of driveway in 90 weather so food was spoiled.

Date of experience: July 2, 2020
Virginia
1 review
0 helpful votes
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Arrived on time, tasted amazing, customer service was polite and prompt

Date of experience: July 2, 2020
Virginia
1 review
0 helpful votes
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I was scared it wouldnt arrive on date i needed it so i ordered it 2 days before birthday and it Arrived on date Scheduled

Date of experience: July 1, 2020
Virginia
1 review
0 helpful votes
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All went well from the ordering process to the delivery.

Date of experience: July 1, 2020
Virginia
1 review
0 helpful votes
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We had two separate orders one was a cheesecake from Blue Cotton. And the other were cake slices from Carlos bakery. Both orders were packaged perfectly, came on time and both were delicious. We have not tried all the cake slice flavors the ones we did everyone enjoyed. And the cheesecake was loved by all absolutely delicious. I just want to add we were concerned about the shipping as our temperature was 110-112 prior to and the day of arrival. They arrived perfectly!

Date of experience: July 1, 2020
Virginia
1 review
0 helpful votes
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Delivery was right on time and the peaches were delicious.

Date of experience: July 1, 2020
Virginia
1 review
0 helpful votes
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The delivery arrived on the day that I chose, and my boyfriend said the Happy Birthday donuts tasted good

Date of experience: July 1, 2020
Virginia
1 review
0 helpful votes
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The donuts were delicious and the perfect treat for the morning of my daughters birthday!

Date of experience: July 1, 2020
Virginia
1 review
0 helpful votes
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Shipped on time, arrived as promised, packed in dry ice and still frozen, direction sheets included and pizza was amazing!

Date of experience: July 1, 2020
Virginia
1 review
0 helpful votes
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Delivery on time, packaging excellent, ribs great!

Date of experience: July 1, 2020
Virginia
1 review
0 helpful votes
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Everything, the steaks arrived in a timely fashion and were also marvelous

Date of experience: July 1, 2020
Virginia
1 review
0 helpful votes
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Perfect delivery and packing of the food. Was so great.

Date of experience: July 1, 2020
Virginia
2 reviews
0 helpful votes
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They arrived safely
July 2, 2020

They arrived safely. The person that got them said they were good.

Date of experience: July 1, 2020
Virginia
1 review
0 helpful votes
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Fast and easy to order
July 2, 2020

Fast and easy to order. I saw a lot of products that I really wanted to try.

Date of experience: July 1, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States