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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Always get what you ordered on time. I love the options and ordering is a breeze

Date of experience: July 2, 2020
Virginia
1 review
0 helpful votes
Follow Miranda B.
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The cake we ordered was securely packaged and thawed out perfectly. It was a hit & so yummy! Truly a delight!

Date of experience: July 2, 2020
Virginia
1 review
0 helpful votes
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Everything: easy to order, had what we wanted, shipped on time, delivered on time, lots of crab. GREAT experience and will definitely do again! An awesome birthday present.

Date of experience: July 2, 2020
Virginia
1 review
0 helpful votes
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Fantastic
July 2, 2020

Fantastic. The pies were great and they came well packed and right on time

Date of experience: July 2, 2020
Virginia
1 review
0 helpful votes
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Food arrived well packed and on time. Lasagna was outstanding. Having the ravioli this evening. Can't wait to try it!

Date of experience: July 2, 2020
Virginia
2 reviews
0 helpful votes
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ALL went well from ordering to delivery. Delivered when promised & DELICIOUS as always.
Thank U,
Debby Levy

Date of experience: July 2, 2020
Virginia
1 review
0 helpful votes
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Crab cakes very fresh and beyond superb. Overnight delivery by 10:30 AM!

Date of experience: July 2, 2020
Virginia
1 review
0 helpful votes
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Even though my first order was delayed by UPS and spoiled. Customer Service helped get another shipment and it came faster and in good condition.

Date of experience: July 2, 2020
Virginia
1 review
0 helpful votes
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Everything, it made my wife smile from ear to ear.

Date of experience: July 2, 2020
Virginia
3 reviews
0 helpful votes
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Perfect shipping
July 2, 2020

Perfect shipping. The lobster bisque and crab cakes arrived on time and still frozen. The soup was delicious although there were no pieces of lobster in it. The crab cakes were THE BEST EVER. Will definitely order again! Thank you!

Date of experience: July 2, 2020
Virginia
1 review
0 helpful votes
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The food was delivered in a safe and timely fashion. I received multiple tracking notices about the purchase on the way to its delivery. I'm a very satisfied customer!

Date of experience: July 2, 2020
Virginia
2 reviews
0 helpful votes
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Pies arrived in pretty good condition given how far they traveled!

Date of experience: July 2, 2020
Virginia
1 review
0 helpful votes
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Delivery, product, price and the special offer.

Gift was a huge hit.

Date of experience: July 2, 2020
Virginia
1 review
0 helpful votes
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Updates were given along the way as when to expect delivery and with tracking. All arrived on time. Very easy.

Date of experience: July 2, 2020
Virginia
1 review
0 helpful votes
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The food was fresh and delicious. It brought smiles to my parents for their birthdays.

Date of experience: July 2, 2020
Virginia
1 review
0 helpful votes
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Very easy to order and arrived perfectly packaged and delicious.

Date of experience: July 2, 2020
Virginia
1 review
0 helpful votes
Follow Richard M.
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The cake came at a perfect time was well packaged and taken care of.

Date of experience: July 2, 2020
Virginia
1 review
0 helpful votes
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The food was delivered on time and it was delicious!

Date of experience: July 2, 2020
Virginia
1 review
0 helpful votes
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Delivery was right on time and
July 2, 2020

Delivery was right on time and beautifully packaged! The cake for my Dads 100th birthday in Florida was delish!

Date of experience: July 2, 2020
Virginia
1 review
0 helpful votes
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My dad got his cake the day expected with no problems.

Date of experience: July 2, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States