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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The package arrived in good condition with the food still frozen.

Date of experience: July 4, 2020
Virginia
1 review
0 helpful votes
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Lobster rolls were delicious
July 4, 2020

Lobster rolls were delicious. Customer service was satisfactory when they finally responded.

Date of experience: July 3, 2020
Virginia
1 review
0 helpful votes
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The cakes were amazing! Everything was packaged well so they arrived in perfect condition.

Date of experience: July 3, 2020
Virginia
1 review
0 helpful votes
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Needing to deliver from Maine to Montana and got it there on time. Thank you.

Date of experience: July 3, 2020
Virginia
1 review
0 helpful votes
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Easy to order with toooo many choices. Delivered on time and fantastic quality considering it traveled halfway across to the USA!

Date of experience: July 3, 2020
Virginia
1 review
0 helpful votes
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Priced well, expertly packed, and delivered quickly.

Date of experience: July 3, 2020
Virginia
1 review
0 helpful votes
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Packing was excellent
July 3, 2020

Packing was excellent. Arrived as promised and the contents were delicious.

Date of experience: July 3, 2020
Virginia
1 review
0 helpful votes
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I ordered from two different companies. One, the packaging was great but the items (fresh peaches) spoiled within a few (three days). The second, the product was great (homemade pies) but the packaging was awful.

Date of experience: July 3, 2020
Virginia
2 reviews
0 helpful votes
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Search was easy
July 3, 2020

Search was easy. Selection was great! Payment options were convenient, and communication was ongoing.

Date of experience: July 3, 2020
Virginia
1 review
0 helpful votes
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The food arrived very quickly and came in great condition!

Date of experience: July 3, 2020
Virginia
1 review
0 helpful votes
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The bagels came in packaged individually or in sets of twos which was nice for freezing purposes

Date of experience: July 3, 2020
Virginia
1 review
0 helpful votes
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Shipment was on time but arrived bruised and half the peaches in the order were not edible.

Date of experience: July 3, 2020
Virginia
1 review
0 helpful votes
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On time delivery
July 3, 2020

On time delivery. Ease of use on the site when ordering. The cake was amazing.

Date of experience: July 3, 2020
Virginia
1 review
0 helpful votes
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The food arrived quickly and in very good condition

Date of experience: July 3, 2020
Virginia
1 review
0 helpful votes
Follow Jill G.
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Most of the ice cream arrived still frozen. And it was a little cheaper than ordering through the company directly.

Date of experience: July 2, 2020
Virginia
1 review
0 helpful votes
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Order was shipped in a timely fashion. Website works well and interface is reasonably straightforward.

Date of experience: July 2, 2020
Virginia
1 review
0 helpful votes
Follow Lori M.
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Items shipped on time and were intact. Items were as described and were delicious

Date of experience: July 2, 2020
Virginia
1 review
0 helpful votes
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Shipment arrived early, well packed & in perfect condition. The chill packs did their job all the way from Texas to Florida in summer heat.

Date of experience: July 2, 2020
Virginia
1 review
0 helpful votes
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Order was correct and shipped when it said it would

Date of experience: July 2, 2020
Virginia
1 review
0 helpful votes
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Ordering process was very simple. Delivery was on-time.

Date of experience: July 2, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States