Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Patricia P.
Unfollow Patricia P.
Share Review
Report Review

Cake from Carlo's Bakery was beautiful and delicious. Packaging was great.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Ingrid K.
Unfollow Ingrid K.
Share Review
Report Review

The cake arrived a day early! Which was fine. The cake was a hit on the 4th. I wish I had ordered two! We foster children and this was one of his bday cakes for the adults! Everyone loves the cake especially the icing! We will be ordering again from the cake boss! I was really impressed on how the cake arrived early. Some
Stuff I ordered for the party arrived so late Friday.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Craig S.
Unfollow Craig S.
Share Review
Report Review

Restaurant variety, simplistic ordering, and delivery options

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Sean H.
Unfollow Sean H.
Share Review
Report Review

Delivery, packaging and the product. Excellent cake just like grandma use to make.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Ann P.
Unfollow Ann P.
Share Review
Report Review

Arrived on time and the food was packed well and still frozen

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow James C.
Unfollow James C.
Share Review
Report Review

Product was delivered on time in great condition and the steaks were terrific!

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Sandra C.
Unfollow Sandra C.
Share Review
Report Review

Great experience
July 8, 2020

Great experience. Package on time. Cake was perfect.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Carmencita N.
Unfollow Carmencita N.
Share Review
Report Review

I appreciated the quick shipping and that I could choose a day for it to be delivered.

Date of experience: July 8, 2020
Virginia
2 reviews
1 helpful vote
Follow Leila R.
Unfollow Leila R.
Share Review
Report Review

Customer service staff is prompt in answering concerns.

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Donna K.
Unfollow Donna K.
Share Review
Report Review

Ordering was easy, delivery was fast, food arrived cool with two frozen ice packs in styrofoam cooler and food was super tasty!

Date of experience: July 7, 2020
Virginia
3 reviews
0 helpful votes
Follow Susan H.
Unfollow Susan H.
Share Review
Report Review

Great whoopie pies, quick shipping, worthwhile experience.

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Thomas A.
Unfollow Thomas A.
Share Review
Report Review

Quality, novelty and great TASTE of product. It was a gift... so score!

Date of experience: July 7, 2020
Virginia
3 reviews
1 helpful vote
Follow Judith B.
Unfollow Judith B.
Share Review
Report Review

Order was delivered on time and was delicious. The lobster rolls and woopie pies arrived with storage and preparation instructions.

Woopie pies were stored in refrigerator and were delicious. Lover salad was tasty and the rolls were easily heated up on the stove top.

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Stephanie B.
Unfollow Stephanie B.
Share Review
Report Review

Package arrived on time and was exactly what I expected

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Mary H.
Unfollow Mary H.
Share Review
Report Review

Everything arrived on time and was delicious, as usual!

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Megan J.
Unfollow Megan J.
Share Review
Report Review

I sent a birthday treat to my brother in Virginia but then he got trapped in Maine! Your team was on it and helped change the shipping address! He was stoked to receive his New York brunch! Thank you!

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Kim L.
Unfollow Kim L.
Share Review
Report Review

Pies were still tasty but their
August 7, 2020

Pies were still tasty but their condition was not good

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Dick T.
Unfollow Dick T.
Share Review
Report Review

All was as promised
July 8, 2020

All was as promised. This is the second time we order from Tadich Grill but I am puzzled when I check when to expect delivery a map appears that shows the pkg. Coming from Canada. I expected it coming from San Francisco and for the fist order which was to come to SD I expected everything would be frozen but I saw it was coming from Canada. Why?

Date of experience: July 7, 2020
Virginia
1 review
0 helpful votes
Follow Cameron D.
Unfollow Cameron D.
Share Review
Report Review

The food is all good, tastes right and we definitely like that.

Date of experience: July 7, 2020
Virginia
2 reviews
0 helpful votes
Follow Sonya W.
Unfollow Sonya W.
Share Review
Report Review

The immediate delivery of cake before "The 4th". The awesome design of cake & the taste

Date of experience: July 7, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States