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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Great product, great system from ordering to delivery and reasonably priced!

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Service and delivery was fine
August 7, 2020

Service and delivery was fine. Product was just ok. Whoopies did not taste like they should, of course that is ur opinion. Meat was not worth the money at all.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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My brother graduated and thanks to COVID my husband and I couldn't attend or help celebrate. I was initially going to get a basic bakery cake, but then I somehow found goldbelly and we got him a gift box. He was thrilled and spent about an hour choosing cheesesteaks. He's happy, and I took my brother out to dinner from 3,000 miles away.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Great packaging and product and a timely delivery!

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Everything
July 8, 2020

Everything. Arrived in great condition and when it said it would.

Date of experience: July 8, 2020
Virginia
2 reviews
0 helpful votes
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Exactly what I wanted, fast shipping, and ice cold upon arrival.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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The entire process from ordering, refrigerated shipping and freshness were excellent.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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The package was delivered on time and it was all wrapped and contained in great shape.
We were able to enjoy the ribs on July 4th. Whoo Hoo! They were delicious. It was definitely a treat. Excited to try the shredded pork.
We will definitely tell people to try Peg Leg.
The pies come today, so we'll have to report later on those.

Date of experience: July 8, 2020
Virginia
1 review
1 helpful vote
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Goldbelly put two separate orders/deliveries under one order number #*******. The first one arrived as expected (FedEx tracking ************** - 2 pies from Grand Traverse Pie Co) on July 2. The second order (FedEx tracking ************** - 2 pies from Grand Traverse) never arrived. FedEx texted me on July 6 that the 560 package was damaged and returned to sender. I have not heard anything from Goldbelly about the status of the replacement or a credit.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Pies were fabulous, especially the blueberry. Muffins delivered right on time. Have recommended goldbelly (o at least 20 people during this pandemic.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Anything that gets Ess-a-bagels delivered is the best! Bagels came well wrapped and fresh.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Food was well packaged and undamaged. Looked great.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Goldbelly is wonderful
July 8, 2020

Goldbelly is wonderful. All the products I've ordered were delivered on time in perfect condition. Thank you!

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Food was delivered on time and as delicious as
Described

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time and the product was perfectly packaged.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Everything from order to delivery. The meal was great and we had plenty for two meals. We are planning to use Goldbelly more often.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Delivery was just when I needed it. Beautiful and tasty cake.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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The lobster was fresh and nice pieces of meat were sent. The lobster roll came together nicely.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Delivery was as promised and the food was amazing!

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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The taste of the food and the scheduled on-time delivery.

Date of experience: July 8, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States