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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
Follow Molly H.
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All products arrived on time and in good condition

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Matthew S.
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Order showed up as expected and the product was very good.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Pizzas arrived frozen and in good shape. Just like they would if we would have gone to the store and picked them ip

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Everything
July 8, 2020

Everything. Packaging and shipping were great. The bagels we ordered are amazing and the deal offered made all of the above even more worth it.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Helped me locate a source for lobster rolls for my wife. Description was good, shipping was timely. My wife enjoyed the lobster rolls.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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The site was very user friendly
July 8, 2020

The site was very user friendly. The shipment arrived perfectly timed. Quality of product was excellent. We will use again with no reservations.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Food has been a big hit!
Delivery exactly as promised.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Great customer service and shipping. Great product wagyu. It was a hit on 4th of july with my family

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Jan M.
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Timing of delivery, freshness of lobster and rolls, still cold, tasty. Quantity of lobster good too.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Delivered fast and was a great delicious surprise!

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Kelli S.
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Order arrived on time and the cake was delicious! You would never know it was frozen and shipped - it tasted fresh!

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Didn't get Lawrence's order yet but Jerry's crab bombs were awesome!

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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The shipping and packaging was great, lobster was fresh!

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Andrew M.
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On time and reported that the bagels were very fresh and great tasting

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Cynthia M.
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The cake arrived on time and in great condition. Thank you.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Everything was easy from ordering to getting the item on time and to top it off it was delicious!

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Ordering was simple, and it was delivered when they promised. I would definitely do this again.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Kelli S.
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Cake was delivered frozen as expected and was on-time. Delivery experience was fantastic.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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This was my first time ordering through gold belly, and it was the best experience. The delivery was on time. I would definitely tell people to order through there.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Timing was perfect! Shipping was fast and flawless!

Date of experience: July 8, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States