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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
Follow Jasmine F.
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It shipped very fast and arrived the date expected. The packaging is great and the cake was delicious.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Delivered on the day it was promised. I was glad to see the delivery time was in the afternoon instead of evening.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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All the items I ordered were
July 8, 2020

All the items I ordered were delicious! The mazzo ball soup is a must have to keep on hand! My son ate two bowls last night!

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Quality of products and packaged appropriately for delivery. Arrived by promised date

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Everything was packaged well and the delivery was on time.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Food was delicious and exactly as described on website.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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This cake was superb
July 8, 2020

This cake was superb. It was extremely tasty and fresh! Will order from here again!

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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The donuts were delicious and arrived when they said they would.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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You guys carry high quality products and typically do things right.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Shipping was okay
July 8, 2020

Shipping was okay. Packaging could have been better.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Quick response, product arrived when promised, good as advertised

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Order delivered on time
July 8, 2020

Order delivered on time. Bagels were fresh and wrapped securely.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Everything! The food was delicious and everything arrived chilled!

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Goldbelly did a great job
July 8, 2020

Goldbelly did a great job... and I have ordered these cupcakes before. I think Fedex was a bit rough with them going to Des Moines as cupcakes that were earlier delivered to the Long Island area were in better shape. Nevertheless, they tasted great.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Extremely tasty
July 8, 2020

Extremely tasty. Big hit at our Fourth of July/birthday small social distance gathering. Arrived quickly - very fresh and easy to construct the lobster rolls.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Fast delivery and everything was in good shape. Everything tasted good as well.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Everything went extremely well and was delivered satisfactorily!

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Everything went well! Sent this as a gift to my daughter and son in law and it arrived on time and in great condition! They said that the packaging was adorable and very well done! I was very happy with my experience! Thanks Goldbelly for another delivery done right!

Date of experience: July 8, 2020
California
1 review
0 helpful votes
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Spoiled food
August 7, 2020

I ordered a cheesecake from Ferrara's Bakery and Goldbelly took over a week to deliver a cheesecake packaged with NO dry ice and was not refrigerated during the delivery process.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Everything! Simple to order
July 8, 2020

Everything! Simple to order. Fast delivery, even during COVID. Everything arrived on time and with simple directions. Tasted delicious and would order again.

Date of experience: July 8, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States