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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The delivery was on time and the cakes were delicious! I did not like the lobster rolls.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Item was delivered as promised
July 8, 2020

Item was delivered as promised. It was well received.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Alexandra D.
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Great selection of great food options. Easy to order. Fast delivery.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Vanessa D.
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The lobster was so fresh and the directions were easy to follow! We can't wait to order again.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Fast delivery, excellent packaging, and the food was great.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Package arrived exactly on time as ordeted. Everything was delicious and the recipients were. Very pleased

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Delivery and customer service were exceptional. Food was perfect.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Kiera C.
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Everything went well, delivery was on time, cake was packaged well and still frozen, and taste AMAZING

Date of experience: July 8, 2020
Virginia
2 reviews
0 helpful votes
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Great ordering experience
July 8, 2020

Great ordering experience. No issues at all and you receive timely updates on shipping & delivery.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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These deliveries were seamless
July 8, 2020

These deliveries were seamless. The bread was very good, and the lobster claws were wonderful.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Marnie M.
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All of the food was very tasty and arrived on time.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Tony V.
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Orders were on time and I was able to easily track the shipping.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Michel E.
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They tasted out of this world delicious!
2 boxes of peach were not enough!
I made peach cobbler and pickled Woodford Reserve bourbon peaches!

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Steven R.
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The cake arrived cold and intact, made a wonderful birthday cake & was absolutely delicious!

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Victoria P.
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Great quality selections for gluten free people, product arrived on time and at a good value.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Lindsay L.
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Delivered and called to let me know the package was outside

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Wendy S.
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Packaging and shipping were great! I've ordered before so I knew the pies were delicious!

Date of experience: July 8, 2020
Virginia
2 reviews
0 helpful votes
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Exceptional customer service after we voiced concern over an order - very pleased

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Joann P.
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Delivery was on time and the quality of the food was terrific.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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The entire experience
July 8, 2020

The entire experience... from using the mobile app to delivery

Date of experience: July 8, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States