On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Speed of delivery, freshness of the cookies, the excellent quality and size of the cookies.
What went well, nothing with this order I was very disappointed. The environmental packaging seem to have cooked the pie while in the shipping process. The ice pack was liquid by the time it reached me. The blueberry syrup soaked through the crust & left a strange odor, I had to throw it out.
I love all the delicious choices available on this site. This was my first time using this site & I ordered a birthday care package to someone very important. The package did not disappoint! It arrived when it said it would & was a huge hit for the birthday person (arrived fresh & delicious).
Delicious food, received in perfect condition. Good price, too.
I cannot thank you enough. I sent my father's favorite cake, carrot cake, to arrive on his 80th birthday.
Because of the pandemic we had to cancel his party and i didn't get to fly to California from NYC to celebrate him in person. So, o thought this would be something nice to do. Not only was he surprised, the cake arrived by 11am and he followed all of the instructions and has been eating it with my stepmom for days and raving about how delicious it is. He showed me the cake several times and commented how good the icing is and "look at the rosettes!" You all helped make a day that could have been blue... bright and happy. Thank you so much.
Our cake samplers arrived on time and were still protected by dry ice even in a warmer climate. The cakes are delicious!
Placing order was seamless--customer rep (Chris) responded to my questions quickly.
Food was great, items delivered were packaged well and ontime
Goldbelly has an endless variety of options for anything and everything you can think of. It was an easy and straight-forward process and everything was delivered without issue!
Order confirmation, shipping confirmation, shipping & delivery
Always love ordering from you. Your vendors are great. The cupcakes from We Take the Cake arrived perfectly and were delicious. We sent them for a very special birthday and our daughter loved them.
Easy to order, shipment arrived as promised. Great products to choose from...
Delivery was spot on, even with the delivery person making sure that the package was brought inside the house!
The product was even better than I imagined. We loved Jars by Dani and are considering reordering in more flavors.
Everything went well: quick delivery of a fine product.
Everything went super well! Totally made it when they said!
My brother and sister in laws loved their wedding cake
The smoked salmon dip I ordered is probably the best I've ever had in my life so kudos on that
It was delivered on the specified date we requested and the products were in perfect condition.
Pie was just like the picture. Granddaughter was thrilled to receive it.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members