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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Ordering was easy
July 9, 2020

Ordering was easy. The raising cinnamon rolls were delicious and very appreciated by my husband.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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From ordering to shipping everything went perfectly.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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On time deliveries of astonishing good food from places we have wanted to visit all over the country

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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The order was received on time and the cake was great!

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Delivery came on time! The Chicago Pizza was ice cold. The heating instructions worked well.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Everything! The food was fresh and cold. It arrived exactly when we were told it would.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Delivery was fine and the food was fresh and tasty

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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The pizza was fabulous and delivered on time and packaged perfectly

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Delivery was right on time! Pie was DELICIOUS! If we complain, will you send a replacement? Seriously, you made our friend's birthday extra special!

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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My brother loved the bagels and lox. He said they were very fresh. Delivery was great. Will use you again

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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It was so easy to order and follow my order to delivery. Also, delivery was so fast!

Date of experience: July 8, 2020
Virginia
3 reviews
0 helpful votes
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Pizzas were delicious
August 8, 2020

Pizzas were delicious. Miracle they weren't damaged in transit. It was a good thing they were only going from Massachusetts to New Hampshire.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Delivered day before the 4th, as expected. The smith island cake was still frozen and defrosted well by the next day. The recipients said it was beautiful and delicious, thanks.

Date of experience: July 8, 2020
Virginia
2 reviews
0 helpful votes
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Awesome
July 9, 2020

Awesome. Delivery was great. Instructions were perfect. It was delicious. Can't wait to do it again!

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Shipped on time, was easy to order, good selection.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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On time
July 8, 2020

On time. Packaged properly. Items still cold/fresh!

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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I wish there was a space to leave a greeting/message more prominent. I had to write and my message was added

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Cake was delicious and packed well- still cold on arrival, came on time

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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When I had a problem with my order, they quickly resolved it! For the most part, we haven't had any problems so that's even better!

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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The 'shopping' experience is half the fun.
Cheesecake? Crab Cake? Fresh Crab? Pizza? Ribs? Pies? Salmon? Reubens?
So many great choices from U.S.A. food icons. Central Grocery Muffulettas for us.
Frequent email updates on shipping status... arrived within 20 hours.
Best sandwich ever... could not have been fresher if I was standing at their counter in New Orleans. May The Fork Be With You was the perfect decal.

Date of experience: July 8, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States