Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Paula M.
Unfollow Paula M.
Share Review
Report Review

I had a gift certificate and purchased pies which were ery tasty. Ordered pies and they were very tasty

Date of experience: July 8, 2020
Virginia
2 reviews
0 helpful votes
Follow Roberta G.
Unfollow Roberta G.
Share Review
Report Review

Everything! Everything arrived quickly, was delicious!

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow nicole a.
Unfollow nicole a.
Share Review
Report Review

Packaging was great and easy to heat up / enjoy. No flavor lost

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Tommy B.
Unfollow Tommy B.
Share Review
Report Review

Everything
July 9, 2020

Everything. I was happy with the entire process. The Pie was delicious... nothing I've ever had before and that was the consensus from all of us. Great service for great products so far. Keep it coming.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Sarah P.
Unfollow Sarah P.
Share Review
Report Review

Quick fast service! Delicious food as advertised. Easy to use website.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Gail B.
Unfollow Gail B.
Share Review
Report Review

Order arrived as indicated and in excellent shape!

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Barbara M.
Unfollow Barbara M.
Share Review
Report Review

There was an error made on the front end of our order on our end. We communicated this with Goldbelly in the hopes we could catch it prior to the vendor sending it out. They were prompt responding to us and ultimately fixed our error. We will be ordering many times over with Goldbelly because of their effort!

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Sal A.
Unfollow Sal A.
Share Review
Report Review

Cakes arrived safe and secured
July 9, 2020

Cakes arrived safe and secured. No trouble what's so ever.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Christina M.
Unfollow Christina M.
Share Review
Report Review

Delivery was great, cake was delicious and the family loved it. Better than expected

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Valerie A.
Unfollow Valerie A.
Share Review
Report Review

On time delivery, the product was well packaged and the quality of the food was excellent.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Mike J.
Unfollow Mike J.
Share Review
Report Review

Quality of the food, careful packaging, good instructions.

Date of experience: July 8, 2020
Virginia
2 reviews
0 helpful votes
Follow Joseph B.
Unfollow Joseph B.
Share Review
Report Review

These were a gift order and it couldn't have been easier! The Johns Roast Pork steak sandwiches were outstanding! My in laws are still eating them!

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Erin B.
Unfollow Erin B.
Share Review
Report Review

Delivery on time and on schedule. Originally I received Brownie Points as a gift and loved them so much that I have since then ordered several times for others. Highly recommend.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Todd S.
Unfollow Todd S.
Share Review
Report Review

On time
July 9, 2020

On time. Well packed. Still cold. Awesome quality.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Evette s.
Unfollow Evette s.
Share Review
Report Review

The rainbow cake arrived safely to LA California. My daughter enjoyed her cake and said it was beautiful.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Ken B.
Unfollow Ken B.
Share Review
Report Review

Product was delivered on time and was in excellent condition

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Marcia L.
Unfollow Marcia L.
Share Review
Report Review

Delivery arrived just as scheduled and the cake was in perfect condition.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
Follow Linda L.
Unfollow Linda L.
Share Review
Report Review

Arrived on time, perfect condition, delicious cherry pies!

Date of experience: July 8, 2020
Virginia
2 reviews
0 helpful votes
Follow Lawana A.
Unfollow Lawana A.
Share Review
Report Review

I'm very impressed with how fast and how good my cake were.

Date of experience: July 8, 2020
Virginia
3 reviews
0 helpful votes
Follow Hector C.
Unfollow Hector C.
Share Review
Report Review

The products were shipped promptly and arrived in good condition. Good service.

Date of experience: July 8, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States