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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Site was user friendly and I was able to place my order easily

Date of experience: July 9, 2020
Virginia
2 reviews
0 helpful votes
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Everything! The variety of options, the ease of ordering, the delivery. It was too easy.

Date of experience: July 9, 2020
Virginia
1 review
0 helpful votes
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Fast and delicious
July 9, 2020

Fast and delicious.
I sent Jim's philly steaks to my son for his birthday. He's a huge Eagles fan and goes on about how there is no steak sandwich like a "real" Philly wit cheese and wit onions.
I don't think he's been more excited about a gift since he was a little boy at Christmas. It filled my heart. And his stomach. Lol.

Date of experience: July 9, 2020
Virginia
1 review
0 helpful votes
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Everything arrived cold and in perfect condition. The packaging was excellent.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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The delivery was great & my cake was in 1 piece. Shipping materials kept everything intact. I just received it today so I havnt got to eat it yet - bday is in a couple days...

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Everything was perfect! Cake shipped and arrived perfectly.

Date of experience: July 8, 2020
Virginia
2 reviews
0 helpful votes
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Ordering process was easy
August 8, 2020

Ordering process was easy. Also great customer service

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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I had some doubt about shipping a cake but it arrived in perfect condition. I was also concerned that it might be too rich. Again I was pleasantly surprised. All items we have received that were sent by you have been as tasty as advertised

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Food was really well packaged
July 9, 2020

Food was really well packaged. Still frozen.
Easy prep directions and tasted good.

Date of experience: July 8, 2020
Virginia
2 reviews
0 helpful votes
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Food was delivered in a timely manner and it was delicious

Date of experience: July 8, 2020
Virginia
2 reviews
0 helpful votes
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The cake arrived as if it was baked that morning. It tasted fresh and delicious!

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Shipped/arrived on time
July 9, 2020

Shipped/arrived on time.
Cake was intact with no issues aesthetically and was still cold from being shipped with dry ice.
Tasted excellent.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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The burgers were great quality and just as I expected! Delicious! The directions were very easy to follow as well!

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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You delivered the cake the date you said I really appreciate it Thank you

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Very impressed with both the speed of the delivery and the quality of the final product. The cake was delicious and held its shape and consistency in 90 degree heat!

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Shipped exactly when indicated
July 9, 2020

Shipped exactly when indicated... friends sent pictures of what I sent and they were so pleased.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Food is fabulous as always
July 9, 2020

Food is fabulous as always. Love getting food we miss and crave from other parts of the US.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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The cake arrived on time and in perfect condition!

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Everything was so easy from ordering to actually receiving order.

Date of experience: July 8, 2020
Virginia
1 review
0 helpful votes
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Arrived when promised, packaged safely and securely

Date of experience: July 8, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States