Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Carolyne B.
Unfollow Carolyne B.
Share Review
Report Review

Shipping was fantastic
Absolutely a beautiful pie!
Sweet. Delicious. Perfect.

Date of experience: July 9, 2020
Virginia
1 review
0 helpful votes
Follow UNMEE K.
Unfollow UNMEE K.
Share Review
Report Review

Delivered as promised
July 9, 2020

Delivered as promised. Meal kit was organized well with a good set of directions for reheating. Food was fresh and enjoyed by the diners.

Date of experience: July 9, 2020
Virginia
1 review
0 helpful votes
Follow Margaret M.
Unfollow Margaret M.
Share Review
Report Review

The incredible packing box which kept everything moist and the bread fresh

Date of experience: July 9, 2020
Virginia
1 review
0 helpful votes
Follow Sherry R.
Unfollow Sherry R.
Share Review
Report Review

Loved the pie
July 9, 2020

Loved the pie. Best pie ever! It arrived on time, exactly when it was suppose to.

Date of experience: July 9, 2020
Virginia
1 review
0 helpful votes
Follow Susan C.
Unfollow Susan C.
Share Review
Report Review

Send for a family reunion for our best friends
They loved the cupcakes
Said they were fresh and delicious

Date of experience: July 9, 2020
Virginia
1 review
0 helpful votes
Follow Binta B.
Unfollow Binta B.
Share Review
Report Review

Shipping was easy and the notifications were consistent and the packaging was great.

Date of experience: July 9, 2020
Virginia
1 review
0 helpful votes
Follow Teresa V.
Unfollow Teresa V.
Share Review
Report Review

Everything went well
July 9, 2020

Everything went well. The site is easy to navigate. The prices are affordable. The delivery rates and shipping times are reasonable. The food is delicious. I send these to my out of town friends and they always rave out how good they taste.

Date of experience: July 9, 2020
Virginia
1 review
0 helpful votes
Follow steve h.
Unfollow steve h.
Share Review
Report Review

Canolis arrived on time and in great shape. Cookies arrived on time but about 1/3 of them were broken and 'crumbled',

Date of experience: July 9, 2020
Virginia
1 review
0 helpful votes
Follow Alicia B.
Unfollow Alicia B.
Share Review
Report Review

Delivery on time, quality product, package was complete

Date of experience: July 9, 2020
Virginia
1 review
0 helpful votes
Follow Jerome R.
Unfollow Jerome R.
Share Review
Report Review

Everything was perfect
July 9, 2020

Everything was perfect. The cake arrived the day I requested and of course it tasted great!

Date of experience: July 9, 2020
Virginia
1 review
0 helpful votes
Follow john h.
Unfollow john h.
Share Review
Report Review

Excellent cake and delivered on date assured when purchased.

Date of experience: July 9, 2020
Virginia
1 review
0 helpful votes
Follow Peggy W.
Unfollow Peggy W.
Share Review
Report Review

People loved the products
July 9, 2020

People loved the products. It was very easy to place order.

Date of experience: July 9, 2020
Virginia
1 review
0 helpful votes
Follow Jamie C.
Unfollow Jamie C.
Share Review
Report Review

Everything! You notified when they were out for delivery and when they arrived.

Date of experience: July 9, 2020
Virginia
1 review
0 helpful votes
Follow Lynn C.
Unfollow Lynn C.
Share Review
Report Review

Whole process was Amazing! Treats were delicious and loved by everyone!

Date of experience: July 9, 2020
Virginia
1 review
0 helpful votes
Follow Gloria D.
Unfollow Gloria D.
Share Review
Report Review

The Delivery was great! Time & and Packaging! Of course the sausages and dry Rub is Awesome

Date of experience: July 9, 2020
Virginia
2 reviews
0 helpful votes
Follow Nan Z.
Unfollow Nan Z.
Share Review
Report Review

The packaging and quality of these chocolates was beyond exceptional. If I was in need of a special gift for someone who was a Bourbon or Scotch lover I'd send these.

Date of experience: July 9, 2020
Virginia
1 review
0 helpful votes
Follow Susan T.
Unfollow Susan T.
Share Review
Report Review

Ordering easy
July 9, 2020

Ordering easy. Arrived as promised. Meat was delicious.

Date of experience: July 9, 2020
Virginia
1 review
0 helpful votes
Follow Joan L.
Unfollow Joan L.
Share Review
Report Review

Had a travel zoo coupon which would expire the end of July. Wanted Legal Seafood clam chowder for the 4th of July. It was unavailable so ended up getting it from Boudin in San Francisco. Bread was fabulous. So called clam chowder would be better described as potato soup.

Date of experience: July 9, 2020
Virginia
1 review
0 helpful votes
Follow Rexmarie P.
Unfollow Rexmarie P.
Share Review
Report Review

The delivery is on time
July 9, 2020

The delivery is on time. The product freshness was maintained. Good job and thanks a lot.

Date of experience: July 9, 2020
Virginia
1 review
0 helpful votes
Follow Marc S.
Unfollow Marc S.
Share Review
Report Review

We had two experiences
July 9, 2020

We had two experiences. Once was great. The product came well packaged and fresh. The bagels were so fresh it was like they came from the store that day. Each bagel was individually wrapped.
The second shipment from a different bakery was poorly packaged. The ice paks leaked ruining most of what was in the box. The bagels were actually sealed in a big bag. They were not nearly as fresh as the other bakery's. They were close to stale.

Date of experience: July 9, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States