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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Orders arrived pretty fast. Food was excellent. 10 for quality
Cake arrived on time and still frozen. Dry ice was all melted, but that didn't impact the cake at all.
Food arrived frozen and well packed. Also on time. Everything worked out great.
The flavor of the cake from Carlos bakery was superb. Delivery was on time. The ordering process was easy.
My order delayed for 1 day. The cake was so warm already, the bread box are wet, the cookies are moist. Cant eat anymore.
Early delivery & Fantastic food
I already recommended you to my friend in Los Angeles.
Plus I posted my dinner on Facebook & gave your company a "Shout Out"
Food was great, packaged well, Everything was fresh and delicious.
Delivery was great for both of my orders. I love the fact you can get anything from around the country. Will definitely be using again.
Everything, the order arrived on time and well packaged.
Order process was very easy. Delivery status was very helpful.
Shipment arrived on time and it great condition. Enjoyed by all!
Shipment arrived exactly when anticipated.
Unfortunately had some damage from shipping but Goldbelly went way above and beyond to make things right.
Everything! The food, packaging, shipping, and communication.
Ordered was delivered on delivery date, even though i took precautions in case it was delivered late.
Everything- my daughter was surprised and delighted.
I have already told a number of people about it. Though I have only received one of my items so far, the Lou Malnati's pizza, and I was severely disappointed.
The bagels were delivered on time on Friday! They are very good!
Quick delivery, food was safely and undamaged. Definitely will be ordering again in the future.
My delivery box was in shambles when I received it and product had started to defrost. I reported it and in a very quick response the problem was addressed and Goldbelly has handled it very professionally and has offered to replace the order or a refund. Nice to have such great customer service!
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members