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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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You provided the service you promised, nothing else needs to be said or done. Good job!
All of it! Package was on time. Food was in great condition. And my daughter loved it for her birthday gift!
Everything, especially Items received. No Shipping was Good too.
Communication (emails, tracking, ease of use, etc.)
Food arrived on schedule and fully frozen. Tastes great, too!
Everything was delicious but the price was very expensive
Came on time and the little cakes were good. However. Way to expensive. It was a special celebration, Graduation, and he like Key Lime.
I was offered a credit for another order. We will see how it goes.
Ordering was easy! The product arrived quickly and was packaged perfectly!
With this order nothing went well. I ordered the rainbow chocolate chip cake and the canoli kit. I ordered it to be delivered on 7/3 so we would have it for July 4th. I paid extra for this. It never arrived on the 3rd, or the 4th, or the 5th. It actually arrived at 6PM on 7/6. There was no ice in the bag, only an empty plastic bag which could have had the dry ice in it and it had melted. The chocolate cake went bad. It had sunken down, was soggy, and we had to throw it away. The Canoli cream of course went bad since it was very hot with no ice. We have had issues with other orders as well in the past, but this was the only one that was completely inedible. I also emailed Goldbelly about this Monday and still haven't not received a response or a credit for my order. We are so disappointed in the response time and the condition of the food.
Delivery on time. Packaged very well and labeled, personalized with my name, and the meat was Awesome.
Pat said "Eat my meat" and glad I did.
The food was delivered on time and my parents really enjoyed it.
The Mac and cheese arrived in good shape. One of the two labriola pizzas was great bc it stayed frozen and the crust was not mush.
Ya'll did great. It was shipping that went bad. It was supposed to get here on Friday the 3rd but didn't happen. According to their site it was loaded on the truck for delivery from the 3 rd to the 5th
Fast delivery. Ordered on Thursday morning and received it Friday morning
Delivery on time and everyone enjoyed the Piecaken.No one knew about a PieCaken and it was a hit at 4th of July party.
I sent a lobster dinner to friends. They reported it came well packaged. They said it was excellent and enjoyed it.
Was a gift. I understand was arrived just as requested. The fish I understand was great! The oysters were excellent!
Awesome crab delivered with great packaging cool temperature packing
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members