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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Shipped quickly, arrived in excellent shape - delicious. Met every expectation.

Date of experience: July 12, 2020
Virginia
1 review
0 helpful votes
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All arrived in a timely fashion
July 12, 2020

All arrived in a timely fashion. This sadly was for a shiva of our dear friends Mom was a Holocaust survivor. Your goodies made them feel a taste of home and foods her Mom would have enjoyed.

Date of experience: July 12, 2020
Virginia
1 review
0 helpful votes
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Fish was fresh, and the package arrived on the time estimated.

Thanks
Andy

Date of experience: July 12, 2020
Virginia
1 review
0 helpful votes
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The famous banana pudding arrived as scheduled and was delicious!

Date of experience: July 12, 2020
Virginia
1 review
0 helpful votes
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The delivery was right on time and the freshness of the food was amazing.

Date of experience: July 12, 2020
Virginia
1 review
0 helpful votes
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The order arrived as scheduled and the items were delicious

Date of experience: July 12, 2020
Virginia
1 review
0 helpful votes
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Goldbelly's customer service and order processing is excellent. The problem we have is with Town Hall Deli, the supplier of our order.

Date of experience: July 12, 2020
Virginia
1 review
0 helpful votes
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Crabs were great, fresh
July 12, 2020

Crabs were great, fresh. Such a fun surprise to get MD crabs while now living in southern CA

Date of experience: July 12, 2020
Virginia
1 review
0 helpful votes
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The pizza was the best we ever had. Quick shipping and delivery. Same with the deli sandwiches!

Date of experience: July 12, 2020
Virginia
1 review
0 helpful votes
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Delivery date was kept and made at the right location. The last few deliveries made by UPS were placed at the wrong street address (which is parallel to my street).

Date of experience: July 12, 2020
Virginia
1 review
0 helpful votes
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Just so fun searching for different restaurants. And the product arrived on the exact promised date.

Date of experience: July 12, 2020
Virginia
2 reviews
0 helpful votes
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Delivery was on time as promised
July 12, 2020

Delivery was on time as promised. Food was excellent

Date of experience: July 12, 2020
Virginia
1 review
0 helpful votes
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Delivery on time, great notifications, good food selection

Date of experience: July 12, 2020
Virginia
1 review
0 helpful votes
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Our friends really liked how the tomato pie had everything including the instructions. They really enjoyed it for dinner the day they arrived

Date of experience: July 12, 2020
Virginia
1 review
0 helpful votes
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Everything! The lobster rolls were excellent. The packaging. The instructions to make the food.

Date of experience: July 12, 2020
Virginia
1 review
0 helpful votes
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Order arrived on time and the lobster was perfect!

Date of experience: July 12, 2020
Virginia
1 review
0 helpful votes
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We are from Colombia and it was super great to have the oportunitie to send a birthday cake to my mom that lives in NY

Date of experience: July 12, 2020
Virginia
1 review
0 helpful votes
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Items were easy to order and package arrived on-time.

Date of experience: July 12, 2020
Virginia
1 review
0 helpful votes
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It was ordered and sent on time,
July 12, 2020

It was ordered and sent on time, received and enjoyed by my grandchildren who are huge Walters fans

Date of experience: July 12, 2020
Virginia
1 review
0 helpful votes
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Everything from order, promised ship date and receipt

Date of experience: July 12, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States