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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Excellent product choices, excellent quality, well packaged and quick delivery!

Date of experience: July 12, 2020
Virginia
1 review
0 helpful votes
Follow Laura D.
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Easy to order, and the dumplings arrived still frozen with the dry ice. They are excellent!

Date of experience: July 12, 2020
Virginia
1 review
0 helpful votes
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Steaks are delicious, delivery on time! Totally fresh. Thank you

Date of experience: July 12, 2020
Virginia
3 reviews
0 helpful votes
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Order was received on time and in optimal conditions.

Date of experience: July 12, 2020
Virginia
1 review
0 helpful votes
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All the food was still cool
July 12, 2020

All the food was still cool. Could have been colder so that you don't risk spoiled meat in the summer. The food was. Definitely will order again. Too many choices to choose from!

Date of experience: July 12, 2020
Virginia
1 review
0 helpful votes
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The items arrived in good condition and wrapped well.

Date of experience: July 12, 2020
Virginia
1 review
0 helpful votes
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They were able to change the delivery after the order was submitted and everything arrived at the right time

Date of experience: July 12, 2020
Virginia
1 review
0 helpful votes
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The order arrived exactly when as we were told it would. The pizzas were delicious.

Date of experience: July 12, 2020
Virginia
1 review
0 helpful votes
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Fast delivery
July 12, 2020

Fast delivery. Delicious food. So much variety. Everything arrived on time in perfect condition.

Date of experience: July 12, 2020
Virginia
1 review
0 helpful votes
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I had to adjust delivery and you were very responsive. Thank you.
Food arrived on time.
I assume it was ok. But I don't know because it was a gift.

Date of experience: July 12, 2020
Virginia
1 review
0 helpful votes
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Packaging was considered great by the person who received this as a gift.

Date of experience: July 12, 2020
Virginia
1 review
0 helpful votes
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Exactly what I ordered was delivered on time.
Each bagel was double wrapped with plastic wraps which helped to keep freshness.

Date of experience: July 12, 2020
Virginia
1 review
0 helpful votes
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Delivery was as indicated and the item was what was advertised

Date of experience: July 12, 2020
Virginia
1 review
0 helpful votes
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It was my son's birthday
July 12, 2020

It was my son's birthday. He lives in Chicago and I live in Phoenix. So what better thing to send him but a cake from Hoboken NJ! The cake from Carlos Bakery was just gorgeous. It was frozen when it arrived in July! Never heard about Goldbelly before (my son told me) but I will use them again and again

Date of experience: July 12, 2020
Virginia
1 review
0 helpful votes
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The entire process was simple and straightforward & my package arrived timely. The product was on dry ice and wonderfully fresh.

Date of experience: July 12, 2020
Virginia
1 review
0 helpful votes
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Everything
July 12, 2020

Everything. The restaurant we wanted being on your site. I ordered 2 week in advance and everything went smoothly for my husband's birthday.

Date of experience: July 12, 2020
Virginia
1 review
0 helpful votes
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Delivery perfect
July 12, 2020

Delivery perfect. Communication also very professional. A token discount was even given for a product that was edible but, not quite as good as what was delivered in the past.

Date of experience: July 12, 2020
Virginia
1 review
0 helpful votes
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Everything came on time, with
July 12, 2020

Everything came on time, with directions, and it was delicious

Date of experience: July 12, 2020
Virginia
2 reviews
0 helpful votes
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Everything, except I wish I had simply doubled up my order going to two people at the same address and saved myself $30 in shipping costs!

Date of experience: July 12, 2020
Virginia
1 review
0 helpful votes
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Food was great, delivered on time- it was all good

Date of experience: July 12, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States