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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Very fast delivery
July 14, 2020

Very fast delivery. Well packaged for protection and maintaining frozen product.

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Shipped and delivered on time
July 14, 2020

Shipped and delivered on time. Exactly as ordered. Reasonable price for 2 day shipping cross country.

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Cake was what we expected and on time. Arrived in perfect condition because packing was excellent.

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Everything went well
July 14, 2020

Everything went well. Placing the order tracking the order and delivery

Date of experience: July 13, 2020
Virginia
2 reviews
0 helpful votes
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Peaches were on a hot delivery
July 14, 2020

Peaches were on a hot delivery truck
Had to discard half the order

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Delivered on time
July 14, 2020

Delivered on time. Presentation was great. Cake was fresh and tasted good!

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time and the cake was pristine. Will use again.

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Pie arrived fresh and intact
July 14, 2020

Pie arrived fresh and intact. Great job! Pie was scrumptious.

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Perfect! On time delivery
July 14, 2020

Perfect! On time delivery. Order was accurate. Such a treat to be able to order like this! Great service.

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Fast secure delivery! It was like I bought it in the store myself.:-)

Date of experience: July 13, 2020
Virginia
2 reviews
0 helpful votes
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Delivered on time and in packaging that maintained the freshness of the food.

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Cake was delicious
July 14, 2020

Cake was delicious. Was delivered intact and pretty

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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I sent my friend in San Antonio some Imo's pizza because she was raised in St. Louis where I live and it's a real treat if you have been away for a long time. It arrived when I was told it would and shipped with care. I got a call when she and her husband had them for dinner thanking me and it like Christmas for them thanks to Goldbelly.

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Well, nothing really
August 12, 2020

Well, nothing really. My package never arrived. I'm getting a credit on my Goldbelly account.

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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The cake was better than expected, it was incredible. It was also a beautiful as it was in the picture. It arrived in enough time.

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Goldbelly is consistently flawless, at whatever address we send to. During quarantine, nothing makes a happier gift to our far flung children and friends than Pat La Freida Hamburgers. We send to DC, WA, CA, DE, MA and the packages arrive on the day promised and in excellent shape. Everyone in our circle now hopes to be remembered with a Goldbelly gift.

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Food was delivered on time; packaged well in insulated packaging. Food was fresh! Just like being in New Orleans

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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The pies we're well packed and delicious. Service was also great

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Pie tasted very good, but ate it more like a cobbler.

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Everything went well
July 13, 2020

Everything went well. Even the eating of the ribs. Will definitely be using goldbelly for Xmas gifts

Date of experience: July 13, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States