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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
2 reviews
0 helpful votes
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Great food
July 14, 2020

Great food. Well packaged. On time. What more could I ask?

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Deliveries have arrived on time for the last three weeks! Yay

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Everything! I bought the rolls to share with my dad and he loved them! He decided he is going to start ordering from here too

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Shipped on time and they were delivered non-bruised

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Everything went on schedule and the gift was lived

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Great communication along the way and was delivered in great condition.

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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FOOD WAS FANTASTIC MY 98 YR OLD AUNT SAID. The bread just came today I wanted it to come for her birthday on the 9th but she Lived Everything! It meant a lot to me that I can give her gourmet food instead of institutionalized food which she has been eating while stuck in Assisted Living while not being able to visit with anyone. She is a World War II combat nurse who served on Normandy Beach! She loved the pimento cheese and she is from Georgia

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Loved being able to have a variety of choices on one centralized website.

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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The two packages that were not damaged were out of this world amazing. One package was damaged, thus ruining the meat. I emailed goldbelly when this happened and have not gotten a response.

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Everything arrived when expected and in perfect condition.

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Loved it! Still cold and ready to go into freezer.

Date of experience: July 13, 2020
Virginia
2 reviews
0 helpful votes
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The delivery is on time for everything I have ordered.

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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I ordered the cake for my granddaughter's first birthday. Due to COVID 18 we were unable to travel from Arkansas to New York. The cake was on time and perfect!

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Cookies arrived extremely fast
July 14, 2020

Cookies arrived extremely fast. Package in a lovely box and cookies were individually wrapped. Cookies were beyond delicious. Not only did everyone enjoy them, they said it reminded them of home. I will definitely order again. Thanks

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Everything was on time, family loved it. Thank you

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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The bacon was packaged well and the shipment came quickly.

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Everything went beautifully! Ordering was a breeze, though I wish they had toppings as an add on. Ordering was easy, great price and they give you the tracking number right away. You can then watch your package of delicousness get shipped, travelling at arriving at your door very fresh! We'll be ordering through Goldbelly at least 2 times a month now!

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Carlo's Bakery delivered on time a beautiful cake, well packed and refrigerated.

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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This was fabulous
July 14, 2020

This was fabulous. I have been homesick for good Pennsylvania Dutch food since moving from the east coast to the west. This connects me with the food from my childhood that I am excited to introduce to my family. The pie was amazingly delicious!

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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The tenderloin roast arrived on the day requested and in excellent condition. I cooked it the following day and it was amazing.

Date of experience: July 13, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States