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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Got yo recipient on time for their birthday. Heard back it was delicious.

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Ease of ordering and quick delivery. Lots of options as well!

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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We were well informed of the follow up to trace our package and received it in good shape.

Date of experience: July 13, 2020
Virginia
2 reviews
0 helpful votes
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It arrived on time - Great for a
July 14, 2020

It arrived on time - Great for a birthday surprise!
It' still in the freezer and we can't wait to try it!

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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The cake was amazing
July 14, 2020

The cake was amazing. The cake was not frozen and totally room temp when it arrived (so a little gross and not normal for Goldbelly cakes). The soup was gross, also totally thawed and room temp so we tried it just because it was expensive but I was worried. Didn't taste like anything other than pepper. No real lobster taste. Also how they mailed it they just put the three soups on top of the cake and shipped it. The coups totally dented in the cake. Thankfully it was for a super private just me birthday and not an event. I would have been so mad.

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Great service and food
July 14, 2020

Great service and food. A birthday gift to Our 87 yr old lox loving Uncle and his 84 year old wife of 60 + years were delighted. And the bialys were a hit too.

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Shipped and delivered on time
July 14, 2020

Shipped and delivered on time. Product availability. Product quality. Fun shopping experience. Practical. Love it all!

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Wonderfully delicious product from the recommended company.

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Ordering was simple enough since I am a return customer.

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Sent this to a friend for her birthday, it was perfect! Showed up on time and was very good. A great success

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Arrived on the day requested, well packaged and fresh. It was a birthday present and much appreciated

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Cookies arrived one one piece and were nicely packaged. Oh, and they tasted great!

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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The cookies were a gift
July 14, 2020

The cookies were a gift. The person that received it was very happy.

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Ice cream travelled from California to Maryland and was still frozen and delicious. I'm shocked.

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Customer service from placing order to delivery was excellent. Thank you

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
Follow Tania G.
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The cake and cookies were in perfect condition and beyond moist!

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Easy to order and pay
July 14, 2020

Easy to order and pay. Lots of foodie choices. Food arrived as expected. Best of all it was delicious!

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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Everything! Have purchased many different things from Goldbelly and never been disappointed. Service is excellent, and it's fun to get treats from around the country. Keep them coming!

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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The wrong steaks were delivered but the correct ones are being sent

Date of experience: July 13, 2020
Virginia
1 review
0 helpful votes
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It was a fast and efficient process with no issues.

Date of experience: July 13, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States