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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Everything. Love the site. Packaging and handling was excellent. Tracking and follow up great. Perfect business - especially now.
Delivered on time, still frozen and the pizza was exactly how I remembered it to be
Good selection, easy ordering and on-time delivery.
Stuffed cabbage is fantastic. Pickles are great. Love the service.
Everything went well from ordering to delivery to taste!
Item shipped as promised and quality was as stated.
Love your Minerva butter! Great packaging to go coast to coast even in the heat of summer!
Ice cream comes colder than it will be in my fridge!
Omg, everything. The food was delicious and there was more than enough for two people. I loved all of it!
Great selection, price. Fast delivery and food was delicious as always :)
All... ordering, communication with delivery. Finally enjoying... my 4 yr old grandson had 2 pcs! My son did a great job slicing my 6" to feed about 15. Amazing. Tks
They got it on time. But more importantly they loved it and said it was delicious
Cake arrived one day early,. Super fantastic!
It was the most delicious cake
Cookies were great cause they were wrapped individually.
Everything was absolutely perfect. Best birthday cake ever. Will definitely order again!
The salmon was incredible. So fresh and tasty. Delivery was fine.
The pizza was packed well and the ice pads were still frozen.
The family received it and it was a sweet comfort in their time of loss when we can't be with them.
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

