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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The timely manner the bagels were shipped and packed. The fact and most important was FREE SHIPPING! I love NY bagels and have not been there in a while and now I'm very happy!

Date of experience: July 19, 2020
Virginia
1 review
0 helpful votes
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Delivery was as promised and still contained a sufficient amount of ice

Date of experience: July 19, 2020
Virginia
1 review
0 helpful votes
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Everything went fast and smooth
July 19, 2020

Everything went fast and smooth. Most importantly, the cheesecake was outstanding!

Date of experience: July 19, 2020
Virginia
1 review
0 helpful votes
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Arrived when promised
July 19, 2020

Arrived when promised. Ice cream was kept perfectly frozen to Florida - very hot weather there. Happy to have had the choice of such a quality ice-cream to have shipped. Recipient was very happy.

Date of experience: July 19, 2020
Virginia
1 review
0 helpful votes
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Arrived on time
July 19, 2020

Arrived on time. Packaged great. Food was excellent. Big thankful shout out to Niko Nikos! You rock!

Date of experience: July 19, 2020
Virginia
2 reviews
0 helpful votes
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The crab cakes were delicious and the delivery on time as promised

Date of experience: July 19, 2020
Utah
1 review
13 helpful votes
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Bad service
August 18, 2020

Ordered 3 chicago pizzas for a get together. Order was not on time as promised, no confirmation whatsoever found out Fed ex destroyed the package and tried to get a hold of Goldbelly and they have horrible customer service.No phone at all. Only E mail whom a girl new Nikki finally answered 5 days later saying no refunds allowed only a credit. I will encourage you not to use this service they are unethical with there business practices

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 19, 2020
Virginia
1 review
0 helpful votes
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Excellent product
July 19, 2020

Excellent product. Arrived well frozen. Defrosted pretty well.

Date of experience: July 19, 2020
Virginia
1 review
0 helpful votes
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The timing was great! The package was awesome. He price was just right. I brought this cake before want to order more for gifts before they sale out. Thanks

Date of experience: July 19, 2020
Virginia
1 review
0 helpful votes
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Everything
July 19, 2020

Everything. Delivery on time and i was kept informed.

Date of experience: July 19, 2020
Virginia
1 review
0 helpful votes
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I love this service
July 19, 2020

I love this service. Ordering was easy, delivery came fast and on time. And the quality of the food was excellent.

Date of experience: July 19, 2020
Virginia
1 review
0 helpful votes
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Arrived on time, in good condition, and was excellent.

Date of experience: July 19, 2020
Virginia
1 review
0 helpful votes
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Food delivered on time
July 19, 2020

Food delivered on time. Recipient very happy with barbecue

Date of experience: July 19, 2020
Virginia
1 review
0 helpful votes
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Ordered Magnolia Bakery birthday cake. It arrived on time and was as delicious as if I'd eaten it at the bakery! Thanks so much!

Date of experience: July 19, 2020
Virginia
1 review
0 helpful votes
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Delivered on time
July 19, 2020

Delivered on time. Exceptional packaging and amazing pieces of crab. Full of meat. Excellent presentation. I placed 3 separate orders to 3 different locations for a virtual family birthday dinner for my Mom. We loved it!

Date of experience: July 19, 2020
Missouri
1 review
4 helpful votes
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I ordered the 8 piece sampler from Carlos Bakery. The cake was dry and tasted old. Barely had any flavor. Don't waste your money. Not worth the $65.00 that I paid for it.

Date of experience: July 19, 2020
Virginia
2 reviews
0 helpful votes
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Delivery on time, kept informed and the recipients loved it. Thank you!

Date of experience: July 19, 2020
Virginia
1 review
0 helpful votes
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The quality of selection was excellent! The delivery arrived on time.

Date of experience: July 19, 2020
Virginia
1 review
0 helpful votes
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I've ordered from different vendors on your site and the experience has been good. The food arrives on times and is well packed.

Date of experience: July 19, 2020
Virginia
1 review
0 helpful votes
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Order was exactly as described, packed well, and delivered in perfect condition.

Date of experience: July 19, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States